Manager Regional Operations (mfd)

At Flix we offer a dynamic work environment with competitive pay strong growth opportunities and a tech-driven approach to making travel more accessible sustainable and affordable.

Werelooking for a motivated and drivenSeniorRegional Operations Manager(m/f/d)who will help us shape our team drive the company to the next level and have the most direct influence on our success.You will be working in arapidlyscaling-up environmentandbeingresponsible formanaging operational topics concerning Flixbus bus partnersin Chile.

This role will be based inSantiago de Chileunder a hybrid working model.

About the Role

• Buildmaintain and develop long-lastingrelationshipswith bus partners& bus stations
• Manage day-to-day interactions with ourbusoperators to ensure there is no disruption
• Monitor operatorsadherence to our processes and standards and carry out audits with operators to ensure they follow quality and safety standards.
• Ensure compliance with Flixbus procedures and protocols
• Monitor andanalyseKPIs toidentifyareas for improvement providing actionable recommendations to enhance partner performance and service quality
• Work cooperatively with our operators to ensure that their information on our platform is updated as well as track training process for bus drivers
• Collaborate cross-functionallywith internal teams (e.g.NetworkPlanning Business Development) for seamless operations

About You

• 5years of work experience in operationsideallyin dynamic daily environmentwithin transportationlogistics mobility or delivery sectors
• Fluent Spanish and Englishisa must.
• Ability toadequately deal with different stakeholders (e.g. business partners bus drivers station managers or regional authorities) with high social and negotiation skills
• Advanced Excel skills
• Trustworthiness engagement and flexibility as well as a hands-on mentality
• Organized independentreliableand responsible working style
• Ready to work hybrid (3 days per weekin office) and travel occasionally across Chile
• Strong Analytical skills

We recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you dont meet 100% of the requirements we still encourage you to apply. We want to hear from you!

What We Offer

• Travel perks: 12 free Flix vouchers 12 discount vouchers for friends & family.
• Work from (M)Anywhere: Depending on your role work from another location for up to 60 days per year.
• Hybrid work model: We are an office-first company but we offer flexibility to balance work and life.
• Wellbeing support: Access confidential 1:1 counselling courses and stress management for yourself and up to four family members.
• Learning & Development: Take advantage of language classes training courses and expert-led sessions to grow your skills.
• Mentoring Program: Connect with experienced colleagues to gain insights and accelerate your career.

To view more local benefits specific to each office location please check out this link:Locations - Flix Career

Why Join Flix

At Flix youll find teams that rally together to overcome challenges and spark creativity. We believe in ownership culture - giving you the freedom to take initiative make an impact and shape your own career path.
As we continue to expand across the globe you can make a real difference in how we work.

If youre ready to grow and lead your journey Flix is the place for you!