Division: Quality Risk and Safeguarding Location: Melbourne CBD Type:Full-time fixed-term contract (backfill) from mid-May to 30 June with the potential for extension from 1 July to 18 September 2026. Applications close: 05 May 2026 Job reference:494883
A key role within the Quality Team supporting Disability Operations with a strong focus on audit readiness and collaboration across the organisation.
About the Role
This role will be an integral part of the Quality Team and provide valuable support to Disability Operations during the preparation for audit in August 2026 and the APO position which is a legislated role. The role will work closely with the Director Quality Risk and Safeguards Divisional Quality Managers Senior Leadership Team and work in collaboration with and provide support to Group Managers Service Leaders Site Coordinators Disability Support Workers and Supported Employees across Disability Operations.
Key Responsibilities:
Support NDIS and ACEQUA audit preparation and compliance
Assist with quality documentation aligned to NDIS standards
Contribute to peer audits reporting and improvement actions
Analyse incident and feedback data for continuous improvement
Participate in quality meetings and site-based audit activities
Undertake ad hoc quality and project tasks as required
Support NDIS and ACEQUA audit readiness
Assist with quality documentation (NDIS standards)
Deliver peer audits and track actions
Analyse incidents and feedback data
Attend audits meetings and site visits
Lead restrictive practice reduction initiatives
Ensure legislative and NDIS compliance
Authorise and report restrictive practices
Oversee behaviour support quality
Conduct audits and provide insights
Complete ad hoc quality and project tasks
Experience and Capabilities:
Background in disability support services community services essential
Possess familiarity with various Berry Street Yooralla IT systems
Proven ability to prioritise competing workloads in a fast paced environment
Understanding of human rights informed quality management principles and standards
Demonstrate foundational knowledge of the interface of quality practice and safeguards in the prevention of abuse and neglect of people with disability
Exceptional interpersonal skills with demonstrated ability to interact with multiple levels of the organisation
Mandatory requirements
Current National Police Record Check
International Police Check (if required)
Current National Photo ID proof
Working with Children Check
NDIS Worker Screening Check
Working with us
For over 240 years combined Berry Street and Yooralla have been at the forefront of supporting Australians with a disability and those
experiencing poverty violence and abuse. Now as one unified organisation we bring together unparalleled expertise and a shared commitment to empowering individuals and families to thrive while upholding and championing their human rights. We believe in a future where everyone has the opportunity to live the fulfilling life they choose for themselves free from the impacts of trauma violence and abuse achieved safely and with dignity.
Why Join Us
Competitive Salary & Benefits: We offer a competitive salary package comprehensive benefits and opportunities for growth.
Dynamic Work Environment: Be part of a diverse and innovative team thats dedicated to making a difference.
Career Development: We support continuous learning and provide opportunities to develop your skills and career.
Sound like you
Click below. If you have any questions please contact Jane Carter Director - Quality and Safeguards Strategy & Risk at or HRat
Our culture
At Yooralla youll work at Victorias most established and recognised for purpose disability service provider with more than 100 years of experience offering high quality support services to people with disability. We work in partnership with adults and children their families and carers to enable them to live the lives they choose.
We believe in diversity inclusion and equality and are committed to ensuring that our workplaces are a reflection of the Victorian community. We recognise the benefits that diversity and inclusion brings and in turn encourage talented people from all backgrounds abilities and identities to apply to our vacancies. We strongly encourage people with disability LGBTQIA and Aboriginal and Torres Strait Islands People to apply.
We encourage applications from people with lived experience of disability. Youll receive adjustments and support throughout the whole process from the application stage to starting in the workplace. If you require the position description in a different format or any accommodation or assistance during the application and interview stages please contact the person listed on the ad or alternatively email or phone.
Required Experience:
Manager
Quality Manager Division: Quality Risk and Safeguarding Location: Melbourne CBD Type:Full-time fixed-term contract (backfill) from mid-May to 30 June with the potential for extension from 1 July to 18 September 2026.Applications close: 05 May 2026Job reference:494883A key role within the Quali...
Quality Manager
Division: Quality Risk and Safeguarding Location: Melbourne CBD Type:Full-time fixed-term contract (backfill) from mid-May to 30 June with the potential for extension from 1 July to 18 September 2026. Applications close: 05 May 2026 Job reference:494883
A key role within the Quality Team supporting Disability Operations with a strong focus on audit readiness and collaboration across the organisation.
About the Role
This role will be an integral part of the Quality Team and provide valuable support to Disability Operations during the preparation for audit in August 2026 and the APO position which is a legislated role. The role will work closely with the Director Quality Risk and Safeguards Divisional Quality Managers Senior Leadership Team and work in collaboration with and provide support to Group Managers Service Leaders Site Coordinators Disability Support Workers and Supported Employees across Disability Operations.
Key Responsibilities:
Support NDIS and ACEQUA audit preparation and compliance
Assist with quality documentation aligned to NDIS standards
Contribute to peer audits reporting and improvement actions
Analyse incident and feedback data for continuous improvement
Participate in quality meetings and site-based audit activities
Undertake ad hoc quality and project tasks as required
Support NDIS and ACEQUA audit readiness
Assist with quality documentation (NDIS standards)
Deliver peer audits and track actions
Analyse incidents and feedback data
Attend audits meetings and site visits
Lead restrictive practice reduction initiatives
Ensure legislative and NDIS compliance
Authorise and report restrictive practices
Oversee behaviour support quality
Conduct audits and provide insights
Complete ad hoc quality and project tasks
Experience and Capabilities:
Background in disability support services community services essential
Possess familiarity with various Berry Street Yooralla IT systems
Proven ability to prioritise competing workloads in a fast paced environment
Understanding of human rights informed quality management principles and standards
Demonstrate foundational knowledge of the interface of quality practice and safeguards in the prevention of abuse and neglect of people with disability
Exceptional interpersonal skills with demonstrated ability to interact with multiple levels of the organisation
Mandatory requirements
Current National Police Record Check
International Police Check (if required)
Current National Photo ID proof
Working with Children Check
NDIS Worker Screening Check
Working with us
For over 240 years combined Berry Street and Yooralla have been at the forefront of supporting Australians with a disability and those
experiencing poverty violence and abuse. Now as one unified organisation we bring together unparalleled expertise and a shared commitment to empowering individuals and families to thrive while upholding and championing their human rights. We believe in a future where everyone has the opportunity to live the fulfilling life they choose for themselves free from the impacts of trauma violence and abuse achieved safely and with dignity.
Why Join Us
Competitive Salary & Benefits: We offer a competitive salary package comprehensive benefits and opportunities for growth.
Dynamic Work Environment: Be part of a diverse and innovative team thats dedicated to making a difference.
Career Development: We support continuous learning and provide opportunities to develop your skills and career.
Sound like you
Click below. If you have any questions please contact Jane Carter Director - Quality and Safeguards Strategy & Risk at or HRat
Our culture
At Yooralla youll work at Victorias most established and recognised for purpose disability service provider with more than 100 years of experience offering high quality support services to people with disability. We work in partnership with adults and children their families and carers to enable them to live the lives they choose.
We believe in diversity inclusion and equality and are committed to ensuring that our workplaces are a reflection of the Victorian community. We recognise the benefits that diversity and inclusion brings and in turn encourage talented people from all backgrounds abilities and identities to apply to our vacancies. We strongly encourage people with disability LGBTQIA and Aboriginal and Torres Strait Islands People to apply.
We encourage applications from people with lived experience of disability. Youll receive adjustments and support throughout the whole process from the application stage to starting in the workplace. If you require the position description in a different format or any accommodation or assistance during the application and interview stages please contact the person listed on the ad or alternatively email or phone.
Yooralla is one of Victoria's leading disability support providers for quality support services for people of all ages and needs in homes and the community
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