Senior Manager, Journey Production

Change peoples lives and love what you do! Cochlear is the most recognized brand in hearing health care.

Senior Manager Journey Production

Position Spotlight:

• 10 years Hands on experience in deploying and managing a Salesforce Marketo marketing automation instance (or enterprise marketing automation platform) at the global enterprise level (campaigns programs nurture programs lead scoring routing best practices and success / reporting metrics)
• 3 years people management experience in a fast-paced setting
• Expert in landing page user experience and optimization strategies
• Hybrid position in the Lone Tree CO Headquarters. 3 days in office/2 remote

Change peoples lives and love what you do! Cochlear is the most recognized brand in hearing health care.

About the role

Cochlear is helping people hear and be heard all over the world. Come be a part of our amazing mission! If you are passionate about marketing and providing a personalized and seamless experience that engages our
customers and professional this is a fantastic opportunity to join the Digital Marketing team at the global leader in implantable hearing devices! In this role you will be based in our Americas head office in Lone Tree CO. This role is hybrid requiring you to be in the office 3 days per week minimum with 2 days per week working from home.

Your success in this role is measured by engaging our customers and professionals driving revenue and building brand loyalty. Work collaboratively with key stakeholders on related aspects of integrations (Salesforce) Marketo integrations via SOAP and REST APIs database health and new initiatives.

Key Responsibilities

Plan build and execute cross-channel communications campaigns and nurture programs in a flexible and timely manner.
Manage set-up and configuration of data-driven campaigns ensuring deliverability on time and within compliance standard.
Establishing a range of automated marketing campaigns based on a set of criteria.
Reviewing existing marketing campaigns across the business and automating where appropriate.
Provide a problem solving and determination when point of escalation to platform owner(s) marketing platform team is needed for technical support or QA.

Key Requirements

To add value to Cochlear in this role youll be able to meet and demonstrate the following knowledge skills and abilities in your application and at interview:

Key Incumbent requirements:

Minimum:
10 years Hands on experience in deploying and managing a Salesforce Marketo marketing automation instance (or enterprise marketing automation platform) at the globalenterprise level (campaigns programs nurture programs lead scoring routing best practices and success / reporting metrics)
3 years people management experience in a fast-paced setting
Expert in landing page user experience and optimization strategies
Experience working with (SFDC)
Good understanding of HTML CSS and JavaScript
Superior project management and organization skills with high level of attention to detail
Ability to work independently and within a team environment
Self-motivated able to plan work effort and manage to schedule and prioritize
Hands-on Marketo experience in an advanced/admin capacity Marketo certified preferred
Innovative thinker creative problem solver
Demonstrated ability to collaborate build consensus and communicate your ideas
Ability to excel in a dynamic fast-paced highly demanding environment

Total Rewards

In addition to the opportunity to develop your knowledge and grow professionally we offer competitive wages and benefits.

• Pay Range in the United States: $142000 $150000 based upon experience as well as an annual bonus opportunity of 15% of base salary. Exact compensation may vary based on skills experience and location.
• Benefit package includes medical dental vision life and disability insurance as well as 401(K) matching with immediate vesting Paid Time Off tuition reimbursement maternity and paternity leave Employee Stock Purchase Plan and pet insurance.

Who are we

Human needs have always been our inspiration ever since Professor Graeme Clark set out to create the first multi-channel cochlear implant because he saw his father struggle with hearing loss. We always start with people in mind thinking about their needs.

For this reason our products services and support will continue to evolve and improve. We are by our customers side through the entire hearing journey so they can experience a life full of hearing. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to peoples lives and working in an organization where they can be part of bringing the mission to life each day.

Physical & Mental Demands

The physical and mental demands described below are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the individual is regularly required to be in a stationary (seated/standing) position; utilize business technology for work product delivery communicate orally and in writing with others internal or external to the organization utilize problem solving/critical thinking skills to discern and convey information. May be asked to occasionally transport/move up to 30 pounds depending on the position. Specific vision abilities required by this job include ability to adjust focus. The individual is regularly required to utilize comprehension critical thinking communication problem solving organization reasoning relating to others and discernment of items such as product specifications procedures and processes to customers (whether internal or external). Influence organization/classification of information and planning are also required.

The work environment is home/office environment. This is representative of the environment an individual may encounter while performing the essential functions of this job.

Apply now by completing your application form online. Applicants must meet the job specific application criteria to be considered. Visit our careers site at to learn more.

Cochlear Americas is an Equal Opportunity Employer. We will provide reasonable accommodations for qualified individuals with disabilities. If you require accommodation with completing the online application please contact us via web or phone at .

Posting closing: March 31st 2026