Sr. Relationship Manager, Global Family Office
Chicago, IL - USA
Job Summary
About Northern Trust:
Northern Trust a Fortune 500 company is a globally recognized award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the worlds most successful individuals families and institutions by remaining true to our enduring principles of service expertise and integrity. With more than 130 years of financial experience and over 22000 partners we serve the worlds most sophisticated clients using leading technology and exceptional service.
Job Title:Sr.Relationship Manager GFO
Job Description Summary:
Responsible for acting as the technical/industry expert in managing complex wealth managementrelationships. Anticipates andidentifiesopportunities for expanding business relationships.Acts as key consultant to senior client contactsassistingin policyor process redesign.
Major Duties:
Acts as the technical/industry expert in managingthe delivery of master trust and custody services analyzing client needs recommending improvements and assessing the impact of any newly recommended oradditionalfinancial services.
Acts as key consultant to senior contactsassistingin formulation of policy recommendations redesign of processes and creative problem solving.
Facilitates planning sessions to developnew solutionsto client needs.Anticipates or creates opportunities for enhancing client relationships through new products or services or increased consulting activities.
Manages complex master trust and custody client relationships.
Ensures overall client satisfaction byfacilitatingefforts ofserviceteam coordinating resources to ensuretimelydelivery and issue-resolution and effectively communicating client concerns/needs topartners.
Educatesclienton emerging issues regulatory and tax changes and the general financial environment. Translates the impact on client activities and how it relates to bank services.
Cross sells bank products/services and leads the development ofnew solutionsto client needs.Coordinates presentations brings in experts whenappropriate closes the sale ensures smooth delivery of new services and communicates emerging needs.
Manages client profitability.Understandscompetitiveenvironment andanticipatesandidentifiesopportunities develops pricing strategies and works withteamto enhance profitability.
Recommends new services and products with an awareness oforganizationalimplication of these decisions.
Knowledge:
Knowledge of trust and asset services andbusiness segment-specific issues usuallyacquiredthrough work experience isto manage complex client relationships.
Knowledge of general finance and portfolio management concepts usuallyacquiredthrough formal education or experience is needed to consult on client needs.
Skills in negotiation leadership delegation and sales are necessary to service the client relationship.
Experience:
10-15 years in financial servicing; minimum 5 yearsin trust and asset services.
Salary Range:
$137400 - 240400 USDSalary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension) health and welfare benefits (medical dental vision spending accounts and disability) paid time off parental and caregiver leave life & accident insurance and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.
Working with Us:
As a Northern Trust partner greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.
Movement within the organization is encouraged senior leaders are accessible and you can take pride in working for a company committed to assisting the communities we serve!Join a workplace with a greater purpose.
Wed love to learn more about how your interests and experience could be a fit with one of the worlds most admired and sustainable companies! Build your career with us andapply today.#MadeForGreater
Reasonable accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process please email our HR Service Center at .
We hope youre excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.
Apply today and talk to us about your flexible working requirements and together we can achieve greater.
Required Experience:
Manager
About Company
Discover Northern Trust’s trusted financial services for individuals, families, and institutions. Guided by service, expertise, and integrity since 1889, we offer wealth management, asset servicing, and investment solutions tailored to your goals.