Salesforce Senior Developer

At Leidos we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers success. We empower our teams contribute to our communities and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers our people and our community. Our Mission Vision and Values guide the way we do business.

The Mission Driver Enablement Center (MDEC) is seeking a Senior Salesforce Developer / Technical Lead to drive the design and delivery of advanced integrated customer engagement solutions for Federal agencies. This role combines hands-on development with technical leadership focusing on architecting and implementing scalable Salesforce solutions integrated with Amazon Connect AI-driven capabilities and third-party government systems.

The ideal candidate brings deep expertise in Salesforce architecture cloud contact center integrations and secure solution delivery within regulated government environments. This individual will serve as a technical leader across projects guiding design decisions mentoring developers and ensuring high-quality scalable implementations.

Job Responsibilities:

• Lead the design architecture and implementation of Salesforce-based contact center solutions from prototyping through enterprise-scale production deployments

• Architect and oversee integrations between Salesforce and Amazon Connect (or similar cloud IVR/ACD platforms) including real-time data exchange screen-pop functionality and omnichannel routing

• Define technical solutions and integration patterns across Salesforce AI platforms and external agency systems

• Provide technical leadership to development teams including code reviews design reviews and mentoring junior and mid-level developers

• Collaborate with stakeholders to translate business needs into scalable technical solutions and lead solutioning discussions with clients

• Establish and enforce Salesforce development best practices coding standards and DevSecOps processes

• Ensure all solutions meet Federal security and compliance requirements (e.g. FedRAMP ATO)

• Oversee full lifecycle delivery including architecture development testing deployment and sustainment

• Support proposal efforts technical solutioning and estimation for new work as needed

• Lead knowledge transfer and provide strategic guidance to client teams for long-term system success

Required Education & Experience:

• Bachelors degree in IT or related field and a minimum of 8 years of relevant experience or or Masters with a minimum 6 of relevant experience progressive experience in Salesforce development and architecture including Federal program experience

• Proven experience designing and delivering solutions in Salesforce Government Cloud environments

• Strong experience integrating Salesforce with Amazon Connect cloud-based contact center platforms (required)

• U.S. Citizenship required

• Ability to obtain and maintain a Public Trust clearance

• Required Certifications:

• Salesforce Certified Platform Developer I

• Salesforce Certified Platform Administrator

• At least two advanced certifications (e.g. Platform Developer II Application Architect System Architect)

Required Technical Skills:

• Strong experience with Omni-Channel routing screen pops and real-time CRM/contact center integrations

• Deep expertise in Salesforce platform development: Apex Lightning Components Experience Cloud and APIs

• Experience designing scalable integration architectures using REST/SOAP APIs and middleware tools (e.g. MuleSoft or equivalent)

• Experience with Einstein / Agentforce capabilities and AI-driven customer engagement solutions

• Strong understanding of identity and security architecture including SSO MFA encryption and secure integration patterns

• Proficiency in modern web technologies (JavaScript HTML5 CSS)

• Experience with Salesforce declarative tools (Flow Lightning App Builder) and governance of hybrid declarative/programmatic solutions

• Experience leading development in Agile environments (Scrum SAFe Kanban) and guiding teams in Agile best practices

• Strong communication skills and ability to interface with technical and executive stakeholders

Additional Requirements:

• Exceptional communication skills with the ability to articulate complex technical concepts to leadership and translate business requirements into technical solutions.

• Proven leadership experience in managing and mentoring high-performing technical teams.

• Demonstrated success in delivering multiple concurrent large-scale Salesforce implementations in government or defense sectors.

Desired Experience:

• Salesforce Architect-level certifications (Application Architect System Architect or CTA track progress)

• Implementations of additional contact center technology (CXone Genesys etc.) and additional contact center focused conversational AI virtual agents agent assists etc.

• Experience with Salesforce Health Cloud or Data Cloud

• Experience with AWS GovCloud or Azure Government

• Experience with enterprise analytics platforms (Tableau Power BI SAS)

• Experience leading multi-system integration efforts across large Federal programs

• Familiarity with additional low-code/no-code platforms and modern cloud-native architectures.

If youre looking for comfort keep scrolling. At Leidos we outthink outbuild and outpace the status quo because the mission demands it. Were not hiring followers. Were recruiting the ones who disrupt provoke and refuse to fail. Step 10 is ancient history. Were already at step 30 and moving faster than anyone else dares.

Original Posting:

Pay Range:

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job education experience knowledge skills and abilities as well as internal equity alignment with market data applicable bargaining agreement (if any) or other law.