Director, Customer2030 Strategy & Deployment Commercial

Gaithersburg

Do you have an organizational mindset and can-do attitude that enables you to deliver positive outcomes on high impact and complex projects Are you looking to join a growing team that will design and deliver value-driven change to an organization do you relish the opportunity to drive wide scale commercial innovation across teams

About AstraZeneca

At AstraZeneca we are proud of our ground-breaking pipeline and continue to look for new ways to bring the best medicines to patients. We are building and fostering high-performing collaborative teams across the organization to help us deliver on our ambition.Theresno better time to join our growing enterprise as we lead the way for patientshealthcareand broader society.

AboutCustomer2030

Innovation is at the forefront of what we do at AstraZeneca.Customer2030 is amulti-year transformation of ourUS Oncologygo-to-market model to enable more precise coordinated and personalized customer engagement. We are building AI-enabled capabilities and productsformore than 1000 employees across ourCommercial Medical Affairs and Patient Support Services organizationsthat willamplify what we already do well help us work smarter and make us more relevant to our customers.By embracing AI and technology wewillbetter meet the future needs of our customers and theirpatients in how we bring our ground-breaking pipeline to market.

Whatyoulldo

The Director Customer2030 Strategy & Deployment Commercialwill bethe overall product ownerfor Customer2030s sales and marketing capabilities.Reporting to the Head of Innovation & Business Planning the role is strategically positioned to own theCusomer2030 commercialroadmap and driveadoptionofCustomer2030capabilities forUS OncologyFranchises (sales & marketing).

The role sits at the center of business transformation AI / technology fluency and Oncology commercialization.You will champion machine learning GenAI and agentic solutions that drive tangible business value.You willbe responsible forthe full lifecycle of Customer2030 capabilities from ideation to delivery adoption / change management andday-to-day program management. Further you will be the bridge between US Oncology and the broader AZ enterprise for customer engagement capability building.

Responsibilities include:

Program strategy

• Own the strategy and transformation roadmap for Customer2030commercial capabilitiesoverseeingplanning and budget managementprocesses

• Developquantifiablebusiness cases and value narrativesfor the next horizons ofsales and marketingcapabilitiesin collaboration with US Oncology Franchisesand technical delivery teams

• Support engagement withthe US Oncology Leadership team (OLT) to ensure top-down alignmenton the AI roadmapand co-creationonkeycapabilitydesign choices

• Track industry marketand innovation shifts toanticipateopportunities and risks

• Define KPIs and monitoring to evaluate progress and pivot when needed

Capability building and change management

• Drive the thought leadershipthat shapes howsales and marketingcapabilities are builtoptimizingforsolutions that solvekey business needsthat are alsoscalable/sustainable

• Identifypeople and process changestosuccessfully stand-upCustomer2030sales and marketingcapabilities and ensure these are acted on in coordination with AI product construction / delivery

• Act as change leaderdelivering theCustomer2030 narrativefor sales and marketing teams alsopartnering with Business Excellence and Franchise teams on the training plan

Execution excellence

• Oversee day-to-day program managementfor sales and marketing capabilitiesensuring high fidelity between the Customer2030 vision/roadmapand what is executed

• Ensureaccurateandtimelytranslation of business needs into technical requirements in partnership with Enterprise AI (data science)

• Approve scope and release of major AI updates

• Trackprogressand surfaceinterdependenciescreativelyaddressingkey challenges and blockersand escalating to senior leadership as necessary

Qualificationsfor the Role:

Minimumrequirements:

• At least5years professional experienceas either a strategy consultant or pharma company employee with a meaningfulportionof that time leading digital / AI transformations for a pharma commercial function

• Strong analyticalfluency able to translate between brand strategy pharma commercial data sets andappropriate analyticalmethods

• Exceptionalcommunication skillsand the ability tooperatesuccessfully in highly matrixed organizations

• Effective interpersonal and relationship management skills with consultative approach and ability to interact and build trust

• Operational effectiveness highly organized process with follow through

• Strong initiative to understand our core business goals andestablishprocesses or programs to set direction generate alignment and push forward

• Resourceful motivatedinfluentialand proactive; able to prioritize in a fast-growing organization

Preferred requirements:

• Graduate degree (MBA MastersMDor PhD preferred)

• At least 2yearsexperiencewith a top-tier strategy consulting firm or investment bank

• Demonstrated commercial experience in Oncology

What you can expect: great working atmosphere empowering you to reach your full potential endless development opportunities and benefits like: medical & life insurance annual bonus education cost reimbursement occasional allowances (Christmas holiday) anniversary awards additional time off pension plan business travel insurance recognition program flexible working hours.

Why AstraZeneca
At AstraZeneca you will be valued. Not only for your unique contribution skills and background but because we recognize people are our greatest asset. Here we are dedicated to being a Great Place to Work. Thrive in an energizing environment where challenging work goes hand in hand with development. With opportunities recognition and bright minds theres no better place to unlock learning and build a long-term career. Most importantly we do meaningful work that changes lives. Its our purpose that drives us every day. Interested Come and join our journey.

The annual base pay for this position ranges from $194571.20 - 291856.80 USD Annual. Our positions offer eligibility for various incentivesan opportunity to receive short-term incentive bonuses equity-based awards for salaried roles and commissions for sales roles. Benefits offered include qualified retirement programs paid time off (i.e. vacation holiday and leaves) as well as health dental and vision coverage in accordance with the terms of the applicable plans.