Field Application Specialist Spain

ABL is looking for a Field Application Specialist in Spain to:

• Provide 1st and 2nd level application support for our molecular and gene testing product portfolio (PCR Sanger sequencing NGS) and for device installation
• Support our affiliates and distributors in all application-related tasks including installation demonstration on-site validation training and troubleshooting
• Ensure that product updates complaint handling and post marketing surveillance are dealt with efficiently and effectively
• Develop and conduct product and application training 
• Contribute to customer relationship management understanding customer needs setting appropriate product and performance expectations and gathering market intelligence regarding competitive information and new sales opportunities
• Feedback information to Product Marketing Scientific Technical R&D QM and other teams across the organisation as appropriate to help in the accurate marketing / further development of our products
• Take responsibility for the application-related collaborations
• Support organisation and take part in user group meetings workshops and exhibitions

Qualifications :

• Degree in Chemistry Biochemistry Molecular Biology Genetics or Medicine or vocational training with specialisation in aforementioned subjects  
• A minimum of 3 years hands-on experience in the areas of Sequencing ideally in a clinical laboratory setting or as a trainer or field application specialist would be ideal
• Understanding of data analysis software applications and/or bioinformatics tools and programs
• Ability to translate complex clinical medical and diagnostic issues into comprehensive language and illustrations
• Effective communication and teaching skills especially in the context of online training
• Clear vision of and commitment to providing exceptional customer service
• Pragmatic problem-solving and deadline-oriented approach
• Collaborative analytical structured and thorough work style
• Willingness to travel (up to 80%)
• Excellent English and Spanish language skills; knowledge of other European languages advantageous (French...)

Remote Work :

Yes

Employment Type :

Full-time