Chief Operating Officer Elm City CommunitiesHousing Authority of New Haven
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Job Location:
New Haven, CT - USA
Yearly Salary:
USD 175000 - 225000
Posted on:
9 days ago
Vacancies:
1 Vacancy
Job Summary
Position: Chief Operating Officer
Organization: Elm City Communities
Location: New Haven CT (On-site)
Reports to: President & CEO
Who We Are
Elm City Communities the Housing Authority of the City of New Haven (HANH)together with its real estate development arm The Glendower Group Inc. and its property management subsidiary 360 Management Group comprises a mission-driven full-service affordable housing enterprise. Collectively these organizations steward 800 public housing units 1500 LIHTC units and deliver innovative resident-centered housing solutions that strengthen communities across the New Haven region.
As a leader in modern affordable housing ECC/HANH is committed to expanding opportunity promoting housing stability and investing in resilient thriving neighborhoods.
The Opportunity
The Chief Operating Officer (COO) is a pivotal enterprise-wide executive leader and the principal operational partner to the President & CEO. Responsible for driving alignment performance and integration across Elm City Communities/HANH The Glendower Group and 360 Management Group the COO ensures that strategy is translated into disciplined execution and measurable impact.
The ideal candidate is a seasoned systems-oriented executive with a demonstrated record of operational excellence; a data-driven approach; and someone who combines strategic acuity with an action-oriented mindset and deep commitment to mission. The COO will lead with clarity foster a culture of accountability and collaboration and champion a data-informed approach to decision-making that ensures the highest quality of service to residents.
What Youll Do
STRATEGIC EXECUTION & ENTERPRISE PERFORMANCE
- Partner with the President/CEO to translate the organizations vision and strategic plan into clear measurable departmental goals and key performance indicators (KPIs).
- Develop and implement robust performance management systems across all departments including regular tracking reporting and analysis of KPIs.
- Oversee the development of annual operating budgets for each department ensuring alignment with strategic priorities and fiscal responsibility.
- Lead the implementation of change management initiatives to improve organizational effectiveness and efficiency.
- Drive a culture of accountability and data-driven decision-making throughout the organization.
- Oversee day-to-day operations across all organizational entities including property management maintenance resident services development and administrative support services.
- Ensure seamless coordination and collaboration between departments and entities to maximize organizational effectiveness.
- Drive operational efficiency through standardization process improvement and technology adoption.
- Provide executive oversight for real estate development projects ensuring adherence to schedules budgets and quality standards.
- Provide leadership and mentorship to the senior management team fostering a high-performing and collaborative environment.
- Cultivate a positive and inclusive organizational culture that values innovation continuous improvement and resident-centric service.
- Promote effective communication and information sharing across departments and organizational entities.
- Ensure organizational compliance with HUD regulations federal/state laws and program requirements.
- Oversee agency-wide risk management strategies and internal controls.
- Monitor and address regulatory changes that impact organizational operations.
- Collaborate with legal counsel on regulatory matters contracts and risk mitigation.
- Lead emergency preparedness and business continuity planning.
What You Bring
EDUCATION & EXPERIENCE
- Masters degree in Business Administration Public Administration Real Estate or related field.
- Minimum of 10 years of progressive leadership experience in affordable housing real estate or related industries.
- At least 5 years of executive-level experience preferably in public housing or affordable housing organizations.
- Demonstrated success in managing complex operations with multiple business lines.
- Experience working with governmental agencies particularly HUD-funded programs.
- Understanding of LIHTC RAD and other affordable housing financing mechanisms.
- Strategic Thinking & Execution: Ability to translate strategic vision into actionable operational plans and drive results.
- Performance Management: Expertise in developing and implementing performance management systems KPIs and data analysis.
- Operational Excellence: Strong understanding of operational best practices and a commitment to continuous improvement.
- Financial Management: Proven ability to manage budgets analyze financial data and ensure fiscal responsibility.
- Leadership & Collaboration: Exceptional leadership skills with the ability to build high-performing teams and foster collaboration.
- Communication & Interpersonal Skills: Excellent written and verbal communication skills and the ability to build strong relationships with diverse stakeholders.
- Commitment to Mission: Passion for Elm City Communities mission and a dedication to serving the residents of New Haven.
Why Join Us
We offer a competitive salary excellent benefits and the opportunity to work in a mission-driven environment thats shaping the future of housing in New Haven. Youll also have room to grow professionally and help lead an organization committed to equity innovation and community.
Elm City Communities is an equal opportunity employer. Were dedicated to building a diverse inclusive workplace where everyone is empowered to thrive.
Salary
Annual salary is $175000 - $225000 or commensurate with experience.
To Apply
Elm City has exclusively retained Impact Search Advisors by Nonprofit HR to assist in the recruitment efforts for this role. For consideration interested candidates should submit a completed application resume and cover letter. Your cover letter must address your experience and qualifications as aligned with the needs of the organization as well as your specific interest in Elm City Communities. Interested individuals are encouraged to apply immediately.
Please visit: for more information about the organization.
Our Commitment to Diversity Equity Inclusion & Belonging
Nonprofit HR is committed to fostering and maintaining a work environment where diversity equity and inclusion (DEI) are fully integrated into everything we do for the benefit of our employees and the clients that we serve. To fully realize our goal we prioritize our understanding of the complexities of DEI within our workforce to inform our approach to talent management. We believe that this guides how we do our work advise our clients to operationalize DEI and position our content and educational opportunities help strengthen the talent management capacity of the social impact sector.
Required Experience:
Chief
About Company
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