Sr Software Technical Product Manager Arrays

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At Illumina we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.

Working at Illumina means being part of something bigger than yourself. Every person in every role has the opportunity to make a difference. Surrounded by extraordinary people inspiring leaders and world changing projects you will do more and become more than you ever thought possible.

The Senior Array Software Technical Product Manager is a market-facing commercially focused technical product leader responsible for the product strategy roadmap and commercial success of Illuminas array software portfolio DRAGEN Array DesignStudio and legacy array informatics tools.

This role sits at the intersection of Product Engineering Sales and Customers ensuring that our array software products resonate with enterprise life sciences customers and drive measurable business impact. The ideal candidate brings experience in life sciences software or genomics strong exposure to enterprise customers and a proven ability to translate customer and market insights into detailed product requirements and go-to-market execution.

Key Responsibilities

Product Strategy & Roadmap Ownership

• Own the end-to-end product roadmap for DRAGEN Array DesignStudio and legacy array software
• Define product requirements based on customer needs competitive landscape and business objectives
• Prioritize features and capabilities in collaboration with engineering balancing customer value against development cost and timeline
• Drive product lifecycle decisions launch iteration deprecation and end-of-life planning
• Partner with Engineering to ensure roadmap decisions align with commercial impact and market readiness

Market & Customer Leadership

• Act as the voice of array software customers representing customer needs workflows and buying drivers
• Lead Voice of Customer (VoC) efforts including customer interviews field engagement advisory boards and win/loss analysis
• Develop and maintain customer personas buyer profiles and use-case narratives across array segments (e.g. genotyping pharmacogenomics polygenic risk scoring biobank)
• Partner closely with Sales Customer Success and Field Marketing to identify commercial gaps expansion opportunities and adoption barriers

Positioning Messaging & Differentiation

• Own product positioning value propositions and messaging for the array software portfolio
• Translate complex technical capabilities into clear compelling customer-centric narratives tailored for enterprise buyers and decision makers
• Lead competitive analysis and market intelligence efforts across the array informatics landscape; identify actionable differentiation and competitive response strategies
• Influence product strategy by clearly articulating market problems unmet needs and commercial opportunities

Go-to-Market Strategy & Execution

• Define and drive go-to-market strategies for new array software launches major releases and platform capabilities
• Enable Sales and Customer Success through sales plays enablement materials demos pricing/packaging input and objection handling
• Support enterprise deals including customer briefings RFPs technical/commercial narratives and executive presentations
• Drive adoption metrics monitor usage identify barriers to adoption and execute programs to increase customer engagement

Cross-Functional Coordination

• Connect the Arrays business unit and array workflows to all relevant software tools across the SWI portfolio including Orchestration Cloud Platform Multiomics Oncology Interpretation and Genetic Disease Interpretation ensuring array customers benefit from the full breadth of Illuminas software capabilities
• Coordinate with regulatory/quality on compliance requirements for clinical array applications
• Align with other software TPMs on shared platform capabilities infrastructure dependencies and portfolio-level strategy

Requirements

• Typically requires a minimum of 5 years of related experience with a Bachelors degree; or 3 years and a Masters degree; or a PhD without experience; or equivalent work experience
• Strong analytical skills required
• Strong verbal and written communication skills required
• Ability to present complex ideas and information clearly and succinctly in a group setting
• Demonstrated knowledge and experience in requirements gathering development & scrum product owner role
• Knowledge of the full software development life cycle
• Knowledge of genotyping microarray technology and array-based analysis workflows preferred
• Knowledge of genomics analysis software and pipeline creation
• Demonstrated ability to manage multiple projects in a complex fast-paced environment
• Knowledge of user experience design in developing software solutions with exceptional usability
• Experience with variant calling imputation polygenic risk scoring or pharmacogenomics analysis is a plus
• Prior programming experience a plus
• Knowledge of data engineering/data networks is a plus
• Experience working in an ISO:13485 or FDA regulated (QSR) environment is a plus

#LI-HYBRID #LI-REMOTE

The estimated base salary range for the Sr Software Technical Product Manager - Arrays role based in the United States of America is: $118200 - $177200. Should the level or location of the role change during the hiring process the applicable base pay range may be updated accordingly. The range reflects longterm growth in the role. Most candidates are hired between the minimum and middle of the range. Placement depends on experience skills location and internal equity. Additionally all employees are eligible for one of our variable cash programs (bonus or commission) and eligible roles may receive equity as part of the compensation package. We offer a wide range of benefits as innovative as our work including access to genomics sequencing family planning health/dental/vision retirement benefits and paid time off.

We are a company deeply rooted in belonging promoting an inclusive environment where employees feel valued and empowered to contribute to our mission. Built on a strong foundation Illumina has always prioritized openness collaboration and seeking alternative perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay regardless of gender ethnicity or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences increase cultural awareness and offer opportunities to engage in social responsibility. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex race creed color gender religion marital status domestic partner status age national origin or ancestry physical or mental disability medical condition sexual orientation pregnancy military or veteran status citizenship status and genetic information. Illumina conducts background checks on applicants for whom a conditional offer of employment has been made. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local state and federal laws. Background check results may potentially result in the withdrawal of a conditional offer of employment. The background check process and any decisions made as a result shall be made in accordance with all applicable local state and federal laws. Illumina prohibits the use of generative artificial intelligence (AI) in the application and interview process. If you require accommodation to complete the application or interview process please contact To learn more visit: The position will be posted until a final candidate is selected or the requisition has a sufficient number of qualified applicants. This role is not eligible for visa sponsorship.