Field Service Technician CoffeeEspressoCombi Ovens

*$1000 Sign-On Bonus*

VP Coffee a Smart Care company is a distributor and stocking dealer of specialty coffee equipment and espresso machines. This position will be servicing the coffee machines espresso machines and combi-ovens in various commercial customer locations. We provides Sales and Services and offer consultation professional training café design and full support from idea conception to daily operations.

** Pay Range $24-28 per hour Based off Experience **

Responsibilities and Duties

• Professional courteous and motivated to deliver the highest value service.
• Reactive 24-hour service to include equipment troubleshooting and diagnosis repair and resolution.
• Perform effective and efficient services to ensure customer satisfaction and product performance including timely repair Installation and removal of commercial restaurant equipment scheduled preventive maintenance and cleaning.
• Demonstrate the ability to remain current on all equipment education and continually broaden the scope of technical skill-set and theory of operation.
• Order and schedule delivery of repair parts and maintain inventory.
• Follow company policy to accurately record and complete work orders while maintaining accurate documentation.
• Effective interaction with internal dispatch management warehouse and technician teams.
• Deliver superior customer service focusing on customer needs developing and retaining positive customer relationships while creating and executing solutions in collaboration with customers.
• Always maintain a professional and clean appearance while keeping service vehicle clean and neat.

Qualifications and Skills

• Ability to troubleshoot test repair and service technical equipment.
• Knowledge of basic electricity; amperage voltage and resistance and ability to read basic equipment schematics. Ability to understand read and utilize a multimeter.
• Ability to work flexible shifts
• Familiar with basic tools and multimeter
• Basic understanding and skill-set of Microsoft Office.
• Valid Drivers license
• Organizational Skills Attention to Detail Sense of urgency in responsiveness
• Ability to Adapt to Workplace Environment & Organizational Change
• Must be reliable dependable punctual maintain good attendance and conscientious about product performance
• Able to lift and move heavy restaurant equipment when needed

Benefits

• 401K Company Match
• 3 Weeks of PTO
• Holidays and Floating Holidays
• Benefits (Medical Dental Vision)
• Company Vehicle and Fuel card Repair/Service Tools Supplies Cellphone
• Training Provided
• Over Time Opportunities

All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.

About Smart Care

Smart Care is a national repair and service provider for commercial foodservice refrigeration and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment stand-alone refrigeration specialty coffee and beverage complex rack refrigeration and HVAC.

Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Cares application or hiring process due to a disability please contact the Human Resources department at .