Sales Operations Manager

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Hybrid work

This hybrid position requires two days per week in the office at the nearest hub.

About your skills

Operational Excellence & Scalability: You design and optimize core sales processes (forecasting pipeline management territory planning reporting) to drive consistency efficiency and scale.
Cross-Functional Leadership & Influence: You build strong partnerships across Sales Finance Marketing and Customer Success aligning stakeholders and driving initiatives forward through clear effective communication.
Ownership & Proactive Problem Solving: You take full ownership of your areas anticipate challenges and proactively improve systems tools and workflows with a strong bias for action.
Strategic & Analytical Thinking: You are highly data-driven and excel at turning complex data into clear insights and recommendations that improve forecast accuracy pipeline health and revenue outcomes.

About this role

As a Sales Operations Manager you will play a key role in driving the performance and operational effectiveness of our North America Sales teams. You will act as a strategic partner to Sales leadership translating business goals into actionable plans that improve forecast accuracy pipeline health and sales productivity.

You will own and evolve core operating rhythms including forecasting pipeline management and performance reporting while identifying opportunities to improve processes tools and data visibility. You will partner cross-functionally to enable scalable repeatable go-to-market motions.

This role requires a balance of strategic thinking and hands-on execution. You will analyze data identify performance gaps and drive actions that improve outcomes while supporting implementation and adoption across teams.

What youll be doing

• Act as a strategic partner to NAMER and LATAM Sales leadership teams translating business goals into operational plans that drive performance and revenue outcomes.
• Own forecasting and pipeline management including leading pipeline reviews and improving forecast accuracy and predictability.
• Analyze sales performance to identify trends risks and opportunities; deliver actionable insights to leadership.
• Support territory planning and ongoing optimization to ensure balanced coverage capacity and growth.
• Drive operating cadence (e.g. pipeline calls QBRs) to create accountability visibility and consistent execution.
• Partner cross-functionally to align on key initiatives and improve GTM effectiveness.
• Build and maintain reporting and dashboards that provide timely accurate visibility into performance.
• Identify and implement process improvements tools and automation to increase efficiency and scalability.
• Support strategic initiatives that improve sales productivity deal execution and overall performance.
• Surface leading and lagging indicators to improve decision-making and predictability.

What youll have

• 6 years of experience in Sales Operations GTM Operations or business analytics ideally within a SaaS environment.
• Strong Salesforce expertise including dashboards reporting and data management to support business insights.
• Experience with Familiarity with forecasting and pipeline management tools as well as sales engagement/insight platforms (e.g. Gong).
• Advanced proficiency in Google Sheets/Excel (e.g. pivot tables lookups data modeling) and working with large datasets.
• Experience supporting territory planning and coverage models.
• Proven ability to partner with senior Sales leaders and influence decisions through data.
• Strong analytical problem-solving and communication skills with the ability to operate independently.
• Nice to have: experience with BI and analytics tools (e.g. Tableau) and building scalable reporting solutions

Posting Date: 4/7/2026

Application Window:

We anticipate the application window will be open until 4/24/2026. Based on business needs this opportunity may remain posted beyond or closed before the anticipated application window.

Why work here

Youll grow here.
Learning is part of the job. Youll get full access to Udemy courses a monthly UDay to invest in yourself and a budget to spend on whatever helps you improve. Many people are diving into AI lately but what you focus on is up to you.

AI is real here.
We use it in the way we learn and the way we work. Youll have the space and tools to experiment apply and get better at using AI in practical ways.

Youll own your work.
We trust people to lead make decisions and follow through. You dont need to wait for permission or layers of approval to have an impact.

Youll build with others.
We collaborate openly and shape ideas together. Everyone has a voice and good thinking is welcomed from any direction.

Youll see your impact.
What you build helps people grow their skills change their careers or find a path forward. Youve got the experience why not use it to help others gain theirs

Bring your curiosity. Well bring the platform and the support. Lets LEARNtogether.

Our Benefits Start with U

Our benefits start with you and were built to provide you and your family with the protection and care you need making it easy to access the right coverage when you need it most. Benefits vary by region and we encourage applicants to review our Australia Benefits India Benefits Ireland Benefits Mexico BenefitsTurkiye Benefits & US Benefitspages to get an understanding of some of the benefits we offer. For details on region-specific benefits please refer to the information provided during the hiring process.

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