Store Manager-The UPS Store Henrietta

The UPS Store is recognized for providing world-class customer service. The UPS Store has been voted the #1 Customer Service Brand in the USA by Forbes for three consecutive years. The UPS Store in Henrietta is an independently owned franchise. It operates at a high level often ranked #1 or #2 in the area. Working for The UPS Store in Henrietta you will learn the formula for success for operating a franchise model. This position is ideal for energetic entrepreneurial go-getters.

The Store Manager is responsible for the day-to-day operations of this retail location. He or she will open and close the center manage productivity and ensure the centers team delivers world-class customer experience to all customers monitor cost control and expenses and provide weekly and monthly reports to the franchise owner. The Store Manager is ultimately accountable for profit/loss continuous improvement service delivery levels personnel management and business development.

The ideal candidate has a post high school education (college coursework or a degree) and/or two years of retail store operations experience strong supervisory/managerial/leadership skills excellent computer/internet/software knowledge the physical ability to perform this job (lifting bending etc.) and knows how to listen and lead. He or she must have a dynamic personality and must be able to motivate a team to optimize performance. This position is ideal for a person who has been in the retail field for a couple of years and is ready to make the next step into management. You will be mentored to be able to manage a retail location successfully by utilizing the ideas the structure and the proven formula of this location.

RESPONSIBILITIES

• Performs personnel management which includes recruiting training scheduling and coaching associates
• Schedules work assignments and facilitates staff meetings as needed
• Monitors evaluates and maximizes customer experience and customer satisfaction
• Manages Stores Key Performance Indicatorsand prepares/provides reporting
• Seeks opportunities for increasing store sales
• Responsible for Profit and Los Statements including controlling cost of goodssold and store expenses while increasing sales
• Manages inventory
• Reviews employeetimesheets and submits for payroll processing
• Oversees Stores maintenance including cleanliness safety and organization
• Performs other duties as assigned

QUALIFICATIONS

• Retail Experience and/or college education degree coursework or tech school desired
• Previous store management experience recommended including personnel and financial management experience
• P&L experience preferred
• Strong computer skills including Microsoft Office and Adobe Suites
• Outstanding phone skills
• Bona fide management/leadership skills
• Willing to accept full accountability for store operations

COMPENSATION

$24-$26/hr 40 hours per week plus overtime as needed. Quarterly Bonus. 401K (after 1 year). Profit Sharing (after 1 year) Holiday pay. PTO.