Warranty and Costing Specialist

The Company

Truck Centre (WA) is WAs sole Volvo UD and Mack Truck Specialist Dealership. With 8 branches operating successfully state-wide we pride ourselves in taking on the prestigious responsibility of being the Single Largest Truck Transport Solution in WA.

TCWA has recently been acquired by Volvo Group a global leader in next-gen technologies and sustainable road transport solutions. This acquisition brings exciting opportunities for access to world class resources technologies and career development pathways opening the door to some of the best opportunities in the industry.

About the Role

TCWA are looking for a driven customer-focused and detail-oriented Warranty & Costing Specialist to join our Maddington team on a full-time basis. This is a key role responsible for managing the end-to-end warranty and work-in-progress (WIP) invoicing process - from claim initiation and documentation through to submission tracking reconciliation and finalisation.

As the central link between the factory warehouse and support teams youll ensure warranty and costing information is accurate timely and clearly communicated. Your work will directly support business performance compliance and decision-making with a strong focus on maximising warranty outcomes and profitability.

If you thrive in a fast-paced environment enjoy working with detail and take pride in delivering accurate high-quality outcomes - wed love to hear from you.

The Successful Applicant

• Demonstrated ability to analyse information and produce clear concise reports
• Possess strong time management and problem-solving abilities
• Demonstrated understanding of OEM warranty requirements (highly desirable)
• Previous experience or exposure to a service or workshop environment (highly desirable)
• Contributes positively to team culture and promotes a supportive work environment

What we Offer

• Competitive remuneration and annual CPI increases
• Loyalty Leave - additional day of leave per year of service (up to 5 days)
• Employee referral bonuses
• Recognition and rewards
• A workplace that cares about your safety supporting the Zero Harm initiative
• Health and Wellbeing MATES program - EAP counselling and support
• Modern facilities and free on-site parking