Senior Sales Customer Strategy and Growth Manager (CPG)

The Senior Sales Customer Strategy and Growth Manager (CPG)  is responsible for driving profitable sustainable growth by defining aligning and executing customer strategies across existing and new customers. This role is intentionally designed to move beyond traditional account management placing growth leadership strategic alignment and cross-category cross-region decision-making at the center of the role.

The Senior Sales Customer Strategy and Growth Manager (CPG)  is the single point of accountability for customer growth performance ensuring tight alignment between customer strategy category strategy regional priorities andwhere applicableglobal account strategies. The role balances strategic leadership with hands-on growth execution including pipeline development budget ownership risk mitigation and cross-functional orchestration to deliver short- and long-term volume revenue and share growth.

For global or multi-region customers this role actively connects with the Global Account Leader aligns to the global customer plan and collaborates across regions to ensure a consistent enterprise-level approach while managing key global stakeholder relationships.

Remote position with around 50% travel requirements

Responsibilities: 

• Develop and execute short and midterm customer strategies to deliver monthly quarterly and annual revenue commitments
• Own forecasting and demand planning leveraging market insight and customer intelligence to align commercial plans with supply and inventory strategies
• Build and sustain seniorlevel relationships with global customers ensuring alignment with enterprise business objectives and longterm growth priorities
• Drive revenue and share growth through datadriven insights market analysis and crossfunctional collaboration on pricing portfolio and gotomarket strategies
• Ensure operational and supply chain alignment to support growth plans service excellence and execution reliability
• Lead complex contract and negotiation processes safeguarding enterprise interests while enabling sustainable commercial outcomes
• Partner crossfunctionally with Marketing Finance Operations and Supply Chain to execute customer strategies and accelerate market penetration
• Monitor performance against key objectives translating insights into executivelevel recommendations and communicating progress risks and opportunities to senior leadership

Qualifications :

• Bachelors degree in Business Marketing Economics Finance or a related discipline or an equivalent combination of education and relevant professional experience; MBA preferred
• 10 years of progressive experience in customerfacing commercial or growthoriented roles including Customer Strategy Account Management and Commercial Strategy or Business Development
• Proven sales experience across both corporate and manufacturing environments including work within a multinational organization supporting customers in Canada and the United States
• Demonstrated success leading complex customer strategies across categories and regions
• Proven track record of architecting building and converting growth pipelines across near and longterm horizons
• Experience influencing and leading crossfunctional teams (Operations Supply Chain Finance Marketing) without direct authority
• Extensive customerfacing experience at the senior stakeholder and executive level including negotiation strategic planning and executive engagement
• Seniorlevel experience independently owning the full negotiation lifecycle from strategy development and stakeholder alignment through final agreement
• Experience working with global key accounts and managing highvalue customer relationships; familiarity with Key Account Management programs preferred
• Strong operational background with expertise in supply chain inventory management and fulfillment processes
• Ability to analyze sales and performance data identify trends and translate insights into actionable growth strategies
• Proficient in CRM platforms SAP and enterprise sales and inventory management systems
• Excellent negotiation communication and strategic planning capabilities

Additional Information :

O-I offers a very generous benefit package some of the highlights are:

• Vacation time and paid holidays 
• Medical dental prescription and vision care coverage
• Pre-tax accounts
• Well-being program which includes opportunity to earn employer contributions
• Life and AD&D Insurance
• Disability Insurance
• 401(k) retirement saving plans with employer contributions
• Financial advisors to assist with retirement planning and financial wellness
• Employee Assistance Program

All your information will be kept confidential according to EEO guidelines.

O-I is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class. If because of a medical condition or disability you need a reasonable accommodation for any part of the application process or in order to perform the essential functions of a position please contact O-I at and let us know the nature of your request and your contact information.

Remote Work :

Yes

Employment Type :

Full-time