Employee Experience Program Manager
San Francisco, CA - USA
Job Summary
Why Harvey
At Harvey were transforming how legal and professional services operate not incrementally but end-to-end. By combining frontier agentic AI an enterprise-grade platform and deep domain expertise were reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1000 customers in 60 countries strong product-market fit and world-class investor support were scaling fast and defining a new category in real time. The work is ambitious the bar is high and the opportunity for growth personal professional and financial is unmatched.
Our team is sharp motivated and deeply committed to the mission. We move fast operate with intensity and take real ownership of the problems we tackle from early thinking to long-term outcomes. We stay close to our customers from leadership to engineers and work together to solve real problems with urgency and care. If you thrive in ambiguity push for excellence and want to help shape the future of work alongside others who raise the bar we invite you to build with us.
At Harvey the future of professional services is being written today and were just getting started.
Role Overview
Were hiring an Employee Experience Program Manager to own the programs rituals and moments that make Harvey feel like a place people want to be. This role sits at the center of how we build culture at scale designing the experiences employees remember running the programs that recognize and connect them and holding the thread on what makes Harvey distinct as we grow. Youll report into the People Ops Lead and work closely with Workplace Internal Comms EAs and the broader People team.
What Youll Do
Own the full lifecycle of employee experience programs from milestone gifting and work anniversaries to company-wide recognition like Harvey Honors and the annual holiday program; you hold the concept the program arc and the employee narrative
Maintain the company-wide events calendar and design and drive Harveys community and social programming
Orchestrate event execution across offices directing the program coordinating with teams in each office to bring each piece to life
Own Harveys swag and brand touchpoints vendor relationships item curation and a gifting strategy that scales without feeling generic
Manage all communications for EE programs announcements invites and follow-ups in a voice that drives engagement and reflects how Harvey talks
Partner with the People Programs manager on employee survey design eNPS analysis and program reporting; use data to inform what you build next
Partner with executive leadership to ensure visibility and engagement at company-wide moments
Track EE program spend across gifting events and swag; manage vendor relationships with an eye on quality and cost
Build the infrastructure for ERG formation as Harvey scales
Build guidelines and resources that enable the team to recognize their people consistently birthdays work anniversaries team wins
Build repeatable playbooks for recurring programs
What You Have
Youve designed and owned employee experience or culture programs at a fast-scaling company youve built programs that people actually remember not just check-the-box ones
Youre decisive and action-oriented; youre comfortable moving before the brief is perfect
You know when to go be incredibly personalized and when to design for scale
You have a clear sense of whats tasteful you can make something warm and meaningful without it tipping into performative or generic and you have strong instincts for what fits a culture versus what will land wrong
Your writing is clean and your instincts for internal communications are sharp
You work well across teams you dont control you know how to partner with EAs Workplace Comms and leadership and move things forward
Vendor management experience for swag gifts or event production at scale
Compensation
$120900 - $181300 USD
Depending on your location an Applicant Privacy Notice may apply to you. You can find all of our Applicant Privacy Notices here.
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Harvey is an equal opportunity employer and does not discriminate on the basis of race gender sexual orientation gender identity/expression national origin disability age genetic information veteran status marital status pregnancy or related condition or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities and requests can be made by emailing
Required Experience:
Manager
About Company
Professional Class AI – Harvey is the platform built to meet the standards of the world’s leading professional service firms.