Senior Manager, Claims Analytics & Decision Support (Auto)

At GEICO we offer a rewarding career where your ambitions are met with endless possibilities.

Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers expectations while making a real impact for our company through our shared purpose.

When you join our company we want you to feel valued supported and proud to work here. Thats why we offer The GEICO Pledge: Great Company Great Culture Great Rewards and Great Careers.

Role Purpose

The Senior Manager Claims Analytics & Decision Support serves as a strategic finance partner to Claims leadership translating financial and operational data into clear actionable insights that support loss cost management operational efficiency and profitable growth. This role sits at the intersection of Finance and Claims with a primary focus on claims performance drivers tradeoff analysis and forward-looking decision support.

Key Responsibilities:

Claims Financial Leadership

Own financial analysis and decision support for the Auto Claims organization:

• Loss cost severity and frequency trends

• Claims expense and operational cost dynamics

• Claim handling efficiency and productivity metrics

Partner closely with Claims leaders to:

• Evaluate performance drivers and emerging trends

• Quantify tradeoffs between claim outcomes cost cycle time and customer experience

• Support data-backed decisions related to staffing process changes and operational

Analytics & Insight Generation

Develop and maintain claims-focused analytics including:

• Loss cost and expense outlooks

• Severity and frequency trend analysis

• Sensitivity analyses tied to claim mix operational changes or external cost pressures

Move beyond reporting to deliver insight-led storytelling that connects financial outcomes to claims operations and decision levers

Design and operationalize new analytical tools and models to support claims decision-making at scale

Identify opportunities to improve analytical frameworks data usability and insight timeliness across Claims

Senior Leader & Stakeholder Partnership

Serve as a trusted thought partner to:

• Claims senior leadership

• Claims operations and support teams

• Cross-functional partners (e.g. Product Underwriting Actuarial)

Support financial and business readouts by distilling complex analyses into clear decision-ready narratives

Anticipate questions and proactively surface risks and opportunities related to claims performance

Process Improvement & Capability Building

Enhance consistency and rigor across finances claims analytics through:

• Standardized metrics templates and decision frameworks

• Improved documentation and repeatability of analyses

Contribute to the evolution of FP&A toward a high-impact advisory forward-looking model

Collaborate with peers to share best practices and elevate analytics maturity across the Auto CFO organization

People Leadership & Development

Lead mentor and develop team members supporting claims analytics

Set clear expectations around analytical quality business partnership and ownership

Build bench strength by coaching team members toward broader understanding of the business economics and trade-offs between decisions

Location:This position is a hybrid role. It is required to be on-site 3 days per week at one of the following office locations:

• Chicago IL

• Bethesda MD

Annual Salary

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include but are not limited to the scope and responsibilities of the role the selected candidates work experience education and training the work location as well as market and business considerations.

The GEICO Pledge:

Great Company:At GEICO we help our customers through lifes twists and turns. Our mission is to protect people when they need it most and were constantly evolving to stay ahead of their needs.

Were an iconic brand that thrives on innovation exceeding our customers expectations and enabling our collective success. From day one youll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on peoples lives.

Great Careers:We offer a career where you can learn grow and thrive through personalized development programs created with your career and your potential in mind. Youll have access to industry leading training certification assistance career mentorship and coaching with supportive leaders at all levels.

Great Culture:We foster an inclusive culture of shared success rooted in integrity a bias for action and a winning mindset. Grounded by our core values we have an an established culture of caring inclusion and belonging that values different perspectives. Our teams are led by dynamic multi-faceted teams led by supportive leaders driven by performance excellence and unified under a shared purpose.

As part of our culture we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.

Great Rewards:We offer compensation and benefits built to enhance your physical well-being mental and emotional health and financial future.

• Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your familys overall well-being.
• Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
• Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
• Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program which offers the ability to work from anywhere in the US for up to four weeks per year.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race color religious creed national origin ancestry age gender pregnancy sexual orientation gender identity marital status familial status disability or genetic information in compliance with applicable federal state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.