Enterprise System Administrator Linux, Cisco, Netapp

Erias Ventures was founded to serve its customers with an entrepreneurial mindset. We valuecreative problem-solvingopen communication andempowering our employeesto make decisions and put forth new ideas.

Our staff includes technical experts working across multiple disciplines bringing diverse perspectives to every project. We are seeking engineers who wish to grow their careers and want to become part of atechnicallystrongandgrowth-orientedcompany focused on bringinginnovative solutionsto the difficult mission problems facing our customers.

Description
Provides support for implementation troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations monitoring and problem resolution for all of the client/server/storage/network devices mobile devices etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software troubleshoots maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.

• Provide support for implementation troubleshooting and maintenance of IT systems
• Manage the daily activities of configuration and operation of IT systems
• Provide Tier 1 (Help Desk) problem identification diagnosis and resolution of problems
• Provide assistance to users in accessing and using IT systems
• Provide support to IT systems including day-to-day operations monitoring and problem resolution for all of the client/server/storage/network devices mobile devices etc.
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification diagnosis and resolution of problems
• Provide support for the escalation and communication of status to agency management and internal customers
• Optimize system operations and resource utilization and perform system capacity analysis and planning
• Provide support for the dispatch system and hardware problems and remains involved in the resolution process
• Provide in-depth experience in trouble-shooting IT systems
• Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software troubleshoot maintain integrity of and configure network components along with implementing operating systems enhancements to improve reliability and performance
• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets

Clearance
A current Top-Secret/SCIwith polygraph security clearance is required. Candidates cannot be sponsored or nominated for a government security clearance under this position.

Experience
Ten (10) years experience as a SA in programs and contracts of similar scope type and complexity is required. Bachelors degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelors degree.

Required skills:

• Strong Linux experience is a must
• Proficient in Linux shell commands and scripting
• Knowledge of Cisco network configurations commands and troubleshooting
• Knowledge of Netapp filer configurations commands and troubleshooting
• Kubernetes and containerization