Coordinator, National Teams Development Program

WHO IS USA LACROSSE

USA Lacrosse a 501(c)(3) nonprofit corporation is a Recognized Sports Organization of the U.S. Olympic & Paralympic Committee. As the governing body of mens and womens lacrosse in the United States we collaborate with passionate experts across the sport to create opportunities for people to enjoy the sport learn about the game keep participants safe and ensure everyone feels welcome. Supporting more than 425000 members we provide national leadership structure and resources to fuel and unify the sports growth and enrich the experience of its players coaches officials parents and program leaders.

USA Lacrosse believes a diverse team best positions our organization to fulfill its mission. We strive to attract and maintain a team of talented and dedicated professionals who represent the diverse nature of our membership and the national lacrosse community. We are committed to a team culture that ensures everyone feels welcomed valued included and heard.

Mission

As the governing body of lacrosse in the United States USA Lacrosse fuels the growth enriches the experience and fields the best National Teams.

Core Values

• We Influence - Written and Verbal Communication
• We Serve - Customer Focused
• We Create & Innovate - Creativity
• We Collaborate - Peer Relationships
• We are Humble & Honest - Integrity and Trust
• We Embrace Individuality - Diversity
• We Have Fun Work Hard and Play Hard

If this aligns with who you are and what you are looking for in an organization keep reading.

POSITION SUMMARY

USA Lacrosse is looking for a Coordinator National Teams Development Program to join our team. This critical role will provide administrative logistical and operational support for the National Teams Development Programs. Working closely with the SR Manager National Teams Development Program you will coordinate and manage travel logistics for players coaches and staff provide special event support and work on special projects and initiatives to support to the program. You will get to work collaboratively with our events facilities operations communications partnerships and foundation teams to ensure all areas are coordinated and aware of scheduled events to ensure needs associated with the program are met for a successful event.

If you have a customer-first focus with a keen eye for organization and details who wants to work in an operational role to support up and coming young athletes to realize and achieve their potential this could be a great opportunity for you. You will get to work alongside talented and passionate professionals to make a difference and grow the sport of lacrosse for a mission-based organization.

A Typical Day Looks Like

Operations & Administrative Support

• Provides administrative logistical and operational support to assist the National Teams Development Program including but not limited to responding to National Teams Development Program department inquiries for information via phone and email. This includes involving others and escalating matters as appropriate working with other internal departments to respond to inquiries/issues handling inbound and outbound mailings and following up as necessary for resolution.
• Responsible for inventorying maintaining and organizing player and coach gear and equipment needs for events. This includes collection and organization of size needs.
• Helps maintain the National Teams Development Program department calendar schedules meeting handles logistics and related arrangements (i.e. venue selection menu preparation food ordering etc.) and assists with event planning.
• Oversees and manages online processes for all National Teams Development Program event and clinic registrations processes payments creates and formats documents coordinates NTDP event mailings and completes other related projects.
• Coordinates post-event surveys and collection of data so the National Teams Development Program department can evaluate events and make data-driven business decisions.
• Assists in the design communication and rollout/implementation of National Teams Development Program policies activities and events. This includes maintaining and writing SOPs as necessary.

Event Coordination & Logistics Planning

• Coordinates all National Teams Development Program coach player and staff travel working with USAL travel agency and related partners.
• Coordinates ordering for all player/coach/staff meals and ensures areas are cleaned after each meal.
• Assists in preparation and organization of event itineraries ensuring everyone is communicated with in a timely manner.
• Provides onsite event management including overnight support at the hotel during multi-day events. This includes troubleshooting to ensure the event runs smoothly and any problems and/or issues are resolved or escalated to the appropriate parties.

Is This You

• One (1) to three (3) years of administrative or operations experience in event planning and/or sports operations/management.
• Previous lacrosse experience and/or knowledge of the sport and/or knowledge and understanding of team sports preferred. Knowledge and/or experience working for a non-profit a plus.
• Intermediate computer skills including working knowledge of Microsoft 365 products including Teams Outlook Word Excel and PowerPoint. Knowledge of Google Docs and Salesforce a plus and/or the aptitude to learn new programs and applications.
• Strong organizational skills attention to detail follow up/through skills and ability to meet deadlines.
• Excellent communication skills including written verbal and interpersonal.
• Ability to exercise the appropriate level of discretion and judgment with the capability to maintain confidentiality of sensitive and proprietary information and materials.
• Enthusiastic go-getter with a roll up your sleeves and get it done attitude.
• Ability to work both independently and as part of a collaborative team in a fast-paced dynamic environment with ability to pivot with changing priorities.
• Comfortable guiding others and giving directions in an event setting.
• Ability to be flexible with work schedule including availability to work nights and weekends based on event needs. This will include some overnight travel for National Teams events.
• Willingness to learn about the sport of lacrosse and appreciate the need to develop grow and fuel the growth of the sport with diversity equity and inclusion in mind.
• Ability to align with USA Lacrosses Mission Vision and Values to support our initiatives and organizational goals.

Expected Hours of Work

This position is generally expected to work Monday through Friday from 8:30am to 5:00pm and occasionally requires longer hours or weekend work as related to events and other business needs. This is a hybrid position and works from the headquarters office in Sparks MD three (3) days a week with the flexibility to work from home two (2) days a week.

Compensation & Benefits Overview

The hourly base compensation range is $18 to $20 per hour commensurate with experience with potential for annual incentive pay based on meeting organizational and individual performance goals.

USA Lacrosse offers a competitive benefits package including but not limited to:

• Medical Dental and Vision insurance offering multiple options for Medical and Dental (eligible the first of the month following 30 days of employment).
• Company paid Life and AD&D at one times an employees annual salary up to $50000 and company paid Long Term Disability (LTD) at one year of employment.
• 403(b) retirement plan (eligible immediately upon hire) including a 4% employer contribution at one year of employment.
• Generous PTO company paid holidays bereavement jury duty and parental and maternity leave.
• Additional voluntary insurance options such as supplemental benefits through Colonial and Nationwide pet insurance.
• Discounts on USA Lacrosse merchandise.
• Free onsite gym at HQ office.
• Free parking.

Travel Requirements

Travel will be necessary up to 25% of the time. Travel would involve the following mode(s) of travel: car train or air. Some out of area and overnight travel may be expected.

EEO Statement