Sr. Account Director
Austin, TX - USA
Job Summary
Job Title
Sr. Account DirectorJob Description Summary
Cushman & Wakefield is seeking a Senior Account Director to lead a large complex global client account within Global Occupier Services (GOS). This senior leadership role is responsible for overall account strategy client satisfaction service delivery excellence and financial performance while driving growth and innovation across the enterprise.Job Description
Role Overview
- Serve as senior executive relationship manager for a large global client account
- Define and execute the overall account vision strategy and performance goals aligned to client business objectives
- Lead multidisciplinary account teams across Integrated Facility Management Transaction Management Project & Development Services Portfolio Administration and Workplace Strategy
- Drive client satisfaction innovation and continuous improvement across all service lines
- Maintain full P&L ownership including budgets forecasts profitability and EBITDA targets
- Identify and execute opportunities for service expansion increased share of wallet and contract renewals
- Lead executive-level business reviews governance meetings and growth discussions
- Ensure disciplined contract management proactive risk mitigation and timely issue resolution
- Partner with internal stakeholders (Finance HR Legal Quality Operations) to deliver best-in-class outcomes
Leadership & Talent Development
- Lead develop and inspire a high-performing account leadership team
- Foster a client-first culture focused on accountability collaboration and results
- Partner with HR on talent planning succession planning performance management and DE&I initiatives
- Promote strong collaboration across Cushman & Wakefield service lines and global regions
Qualifications
- Bachelors degree required; MBA or Masters degree preferred
- 1215 years of progressive leadership experience in global occupier services outsourcing or commercial real estate
- Proven success leading large complex global client accounts
- Demonstrated P&L ownership and financial management expertise
- Strong executive presence with excellent communication and relationship management skills
- Experience leading leaders within a matrixed organization
Work Environment
This role operates within a professional office environment and requires close collaboration with global teams and senior client stakeholders. Travel may be required based on client and account needs.
Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs generally including health vision and dental insurance flexible spending accounts health savings accounts retirement savings plans life and disability insurance programs and paid and unpaid time away from addition to a comprehensive benefits package Cushman and Wakefield provide eligible employees with competitive pay which may vary depending on eligibility factors such as geographic location date of hire total hours worked job type business line and applicability of collective bargaining agreements.
The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement the geographic area in which the work will be performed market pay rates in that area and the candidates experience and qualifications.
The company will not pay less than minimum wage for this role.
The compensation for the position is: $ 221000.00 - $260000.00Cushman & Wakefield is an Equal Opportunity employer to all protected groups including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA) if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield please call the ADA line at 1- or email. Please refer to the job title and job location when you contact us.
INCO: Cushman & WakefieldRequired Experience:
Director
About Company
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