Area Clinic Manager SF
San Francisco, CA - USA
Job Summary
At Modern Animal were redefining veterinary care with a technology-forward approach and an unwavering commitment to our teams. We equip our clinics with the tools resources and support needed to deliver exceptional care to pets and their owners. If youre a results-driven leader ready to make a difference in a fast-growing mission-driven organization wed love to meet you. Want a closer look at what makes Modern Animal different Watch Inside Modern Animal for a behind-the-scenes glimpse of our journey.
The Opportunity: Area Clinic Manager
As an Area Clinic Manager youll lead the operations of up to 12 clinics within your region partnering with your Area Medical Director - as a Dyad - to drive balanced results within your region. You and your Area Medical Director will jointly lead the Clinic Managers and Lead Doctors to ensure our teams thrive and deliver outstanding care. Reporting to the Vice President of Clinic Operations youll play a key role in improving our company-level fundamentals across medical quality training team development member experience and operational excellence.
This role requires a leader who can balance strategic thinking with hands-on leadership. Youll spend 90% of your time in clinics across your region with occasional travel to other markets. Nights and weekends may be required to support your teams.
What Youll Do:
People Leadership
- Support mentor and develop Clinic Managers and other leaders to ensure a high-performing team.
- Partner with veterinarians and medical leaders to maintain the highest standards of care.
- Act as a communication bridge between clinics and the broader organization.
- Lead talent planning to create a pipeline of future leaders and ensure clinics are staffed with top talent.
Operational Excellence Balanced Results
- Ensure consistent reproducible results across our 4 commitments: Medical Quality Team Engagement Member Experience and Profitable Growth.
- Drive leading performance indicators across your leadership teams with mastery of productive schedules comprehensive care and a culture of development and coaching.
- Oversee your regions scheduling and staffing strategy to maximize efficiency and utilization.
- Drive performance by focusing on key inputs that impact clinic success including membership growth and appointment optimization.
- Own P&L accountability for your clinics ensuring financial goals are met or exceeded.
- Partner with cross-functional teams to ensure seamless implementation of new processes systems and initiatives.
Clinic Growth & New Openings
- Support end-to-end clinic openings from staffing to operational readiness.
- Collaborate on clinic-specific growth strategies balancing member acquisition and retention.
Doctor Hiring & Engagement
- Build a culture of pipeline building and reputation management at the clinic and regional level.
- Ensure clinic teams are engaged in recruiting and sourcing strategies inclusive of relief doctors.
- Actively source doctor candidates and ensure high quality sourcing and candidate experience.
- Ensure effective doctor onboarding into clinics inclusive of relief doctors.
What Youll Bring
- 5 years of leadership experience preferably in the veterinary industry with multisite management experience.
- Proven ability to lead through change and inspire teams in a growth-focused environment.
- Strong written and verbal communication skills with the ability to influence and collaborate across teams.
- A commitment to being in the field 90% of the time with flexibility to travel and support teams on nights and weekends as needed.
The pay range for this position is $130000 to $160000 annually; however base pay offered may vary depending on job-related knowledge skills and experience. Equity grant units may be provided as part of the compensation package in addition to a full range of medical financial and/or other benefits depending on the position offered. This information is provided per the California Pay Transparency Act. Base pay information is based on geographic location.
We believe an equitable and inclusive work environment and a diverse empowered team are key to achieving our mission. Were not looking for candidates who are culture fits. Were looking for candidates who can expand our culture and challenge business as usual. We strive to foster an environment where all staff can bring their whole selves to work by their own definition and we strive to provide all candidates with an equitable and accessible recruitment process.
We provide equal employment opportunities to all employees and applicants for employment without regard to race color religion sex national origin age disability sexual orientation gender identity or expression veteran status or genetics.
In addition to federal law requirements we comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
If we can offer accommodations for you in the recruitment process or if you have feedback on how to make our recruiting more equitable or accessible please let us know!
Required Experience:
Manager
About Company
Not your typical vet clinic. Modern Animal gives you greater access, convenience & flexibility in every interaction, in-person or virtually. All with the highest level of personalized care.