Technical Delivery Manager

WTWs Global Enterprise Technology team is building a world-class organization to drive technology delivery across our global business. As a Technical Delivery Manager you will play a pivotal role in leading complex infrastructure and technology projectsbridging strategy execution and delivery excellence.

Youll work with cross-functional teams across geographies to deliver enterprise-scale solutions that improve resilience efficiency and user experience. This role demands a strong blend of technical depth project delivery experience and stakeholder management combined with the ability to build and communicate a clear roadmap of priorities and outcomes.

Were looking for pragmatic hands-on delivery leaders who can turn strategy into results ensuring that technology changes are executed on time within scope and to the highest standards.

The Role

• Project & Delivery Management
  • Lead the end-to-end delivery of global infrastructure and technology projects from initiation through to handover.
  • Develop and maintain project plans budgets and schedules ensuring delivery against milestones.
  • Identify assess and mitigate project risks; proactively resolve issues and dependencies.
  • Drive adoption of Agile DevOps and other modern delivery methodologies.
• Stakeholder & Team Leadership
  • Serve as the primary liaison between business stakeholders engineering teams and external vendors.
  • Facilitate cross-functional collaboration across multiple regions and time zones.
  • Host regular team reviews retrospectives project updates and steering sessions to ensure transparency and alignment.
  • Mentor teams to build delivery discipline accountability and continuous improvement.
• Technical Leadership
  • Partner with Engineering Architecture Security Business and Operations teams to translate problem statements into executable delivery plans.
  • Maintain working knowledge of core infrastructure technologies to guide discussions and decisions (e.g. Azure Windows/Linux servers Active Directory pipeline networking monitoring and logging tools).
  • Ensure compliance with information security data privacy and operational standards.
• Vendor & Financial Management
  • Manage vendor relationships contracts and budgets related to assigned projects and platforms.
  • Oversee procurement activities including quotes purchase orders and invoicing.

Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

The Requirements

• Education: Bachelors or Masters degree in Computer Science Engineering Information Technology or related field.
• Experience: 5 years in technical delivery infrastructure project management or engineering leadership roles within large global organizations.
• Skills & Expertise:
  • Proven ability to deliver large-scale cross-functional technology projects.
  • Strong understanding of enterprise infrastructure technologies and services.
  • Excellent communication negotiation and stakeholder management skills.
  • Strong experience in roadmap development work prioritization and delivery planning.
  • Familiarity with Agile/Scrum delivery frameworks and project tools (e.g. Azure DevOps Jira SharePoint Visio MS Office Suite).
  • Vendor management and financial oversight experience.

Preferred:

• Certifications such as PMP CSM or SAFe.
• Experience in end user services (DaaS VDI Endpoint Management).
• Background in technical product management or delivery of large global infrastructure solutions.

Compensation and Benefits

Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors including but not limited to location of the role individual competencies education/professional certifications qualifications/experience performance in the role and potential for revenue generation (Producer roles only).

Compensation

The base salary compensation range being offered for this role is $70000.00-$85000.00 USD annually. This role is also eligible for an annual short-term incentive bonus.

Company Benefits

WTW provides a competitive benefit package which includes the following (eligibility requirements apply):

• Health and Welfare: Mental health/emotional wellbeing (including Employee Assistance Program) medical (including prescription drug coverage and fertility benefits) dental vision Health Savings Account Commuter Accounts Health Care and Dependent Care Flexible Spending Accounts company-paid life insurance supplemental life insurance AD&D group accident group critical illness group legal identity theft protection wellbeing program adoption assistance surrogacy assistance auto/home insurance pet insurance and other work/life resources.
• Leave Benefits: Paid Holidays Annual Paid Time Off (includes state/local paid leave where required) Short-Term Disability Long-Term Disability Other Leaves (e.g. Bereavement FMLA ADA Jury Duty Military Leave and Parental and Adoption Leave)Paid Time Off (only included for Washington roles)
• Retirement Benefits: Qualified contributory pension plan (if eligible) and 401(k) plan with annual nonelective company contribution. Non-qualified retirement plans available to senior level colleagues who satisfy the plans eligibility requirements.

Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers we will consider for employment qualified applicants with arrest and conviction records.

This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.

EOE including disability/vets