Family Advocate (23545)

As a Family Advocate in the mobile crisis department you will be a member of Mobile Crisis Services. You will assist the clinicians on Mobile visits by providing support and advocacy for family members of the child or adolescent in crisis. You will be a resource to the program by sharing knowledge of common challenges families have experienced with a mental health diagnosis or other identified disabilities and sharing knowledge about communities resources. You will report to the Clinical Site Supervisor and work onsite.

Responsibilities:

• Respond to onsite crisis call with clinicians to assist with crisis planning and stabilization.
• Help with follow-up calls to families on the crisis call and telephonically
• Collaborate with service providers involved with the children/adolescents and their families.
• Provide information and peer to peer support to families who are served by the program
• Educate and empower families regarding their roles in developing crisis plans and crisis prevention with their children/adolescents.
• Ensure families are satisfied with the services they are receiving and if not help them advocate for what they need and how to advocate.
• Be a liaison to other local supports in the community.
• Function within a diverse treatment team and maintain work relationships with team members agency colleagues external providers and clients (respect amongst disciplines trauma-informed practice)
• Understand the program mission and expectations of the county funding sources
• Remain in compliance with mandatory agency and program trainings and additional trainings as assigned
• Use clinical team members for support regarding client contact
• Attend all regular staff meetings
• Participate in supervision and annual job performance evaluation

Requirements and Education:

• High School Diploma or GED required.
• 1 years of related experience required.

Benefits

• Health care package: medical dental and vision
• Tuition reimbursement
• Paid time off
• Holiday Pay
• 401 (K) plan
• Life Insurance
• Loan repayment assistance
• Free training/CEU opportunities

Northern Rivers Family of Services is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race color religion sex orientation gender identity national origin veteran or disability status or any other characteristic protected under applicable law. We cherish the unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.