Marketing Operations Project Management (Risk & Controls Operations) Senior Associate

The Marketing Operations / Project Management professional supports and enhances end-to-end marketing operational processes tools and controls. This role partners with cross-functional stakeholders to drive process discipline manage vendors enable efficient creative development workflows and deliver clear executive-ready communications in a fast-paced process-driven environment.

As a Marketing Operations / Project Management Senior Associate on the Engagement and Product Marketing team you will optimize the end-to-end marketing processes tools and controls partnering cross-functionally to enforce process discipline streamline creative workflows manage vendors and deliver executive-ready communications in a fast-paced environment.

Job Responsibilities

• Optimize marketing operations and workflows(creative development process design documentation and continuous improvement).
• Drive end-to-end project and operational execution(prioritization timelines delivery and deadline management).
• Enable scalable consistent execution through digital tools and automation includingemerging AI/agentic solutions.
• Embed risk-and-control discipline in marketing operations(controls-minded approach governance and adherence to required practices).
• Lead vendor management and performance governance(coordination routines and follow-up to ensure outcomes).
• Deliver executive-ready communications and stakeholder alignment(clear updates/materials tailored messaging influence across levels).
• Operate with a strong sense of urgency flexibility and strategic thinking while applying practical common-sense solutions.
• Collaborate effectively across teams andinfluence stakeholders at all levelsto drive alignment and results.

Required qualifications capabilities and skills:

• 5 yearsof relevant experience in marketing operations controls and audits project management or operational roles.
• Demonstrated experience improving operational processes (e.g. creative intake/briefing production workflows approvals documentation/SOPs).
• Proven ability to translate ambiguous problems into clear procedures controls and scalable ways of working.
• Proven project management experience managing multiple concurrent workstreams with competing deadlines and stakeholders.
• Strong planning and prioritization skills (scoping dependency management risk/issue tracking on-time delivery).
• Hands-on experience leveraging marketing/work management platforms and collaboration tools to standardize execution and reporting.
• Demonstrated ability to evaluate pilot and implement automation and/or emerging AI capabilities responsibly to improve cycle time/quality.
• Ability to identify operational risks recommend mitigations and ensure compliance with governance routines.
• Experience coordinating third-party vendors (onboarding operating cadences deliverable management performance follow-up).
• Excellent written and verbal communication skills including creating executive-ready materials (status updates process docs metrics).
• Strong cross-functional collaboration and influencing skills; ability to align stakeholders at multiple levels and drive decisions.

Preferred qualifications capabilities and skills:

• Bachelors degree(preferred) in a related field such as Marketing Project Management Risk & Controls or Operations.
• Advanced proficiency inMicrosoft Word Excel PowerPoint and LLM including the ability to document processes and prepareexecutive-level presentations.