Badging Administrator San Francisco

Responsibilities:

Support & Troubleshooting:

Respond to incoming phone chats pings and tickets promptly and professionally adhering to established program policies and SOPs.

Perform initial troubleshooting of access issues including enabling disabled badges and resolving door reader problems following documented procedures.

Add non-restricted clearances to Ccure profiles.

Logistics and shipment of badges

Operating Fargo Printers Level 1 triage and troubleshooting

Ticket Management:

Process various access-related tickets including:

Badge activation (new hire and other)

Badge deactivation

Building Access System (BAS) extension requests

Non-Moma activation and extension requests

Policy Support:

Provide support and guidance on physical access policies utilizing SOPs and canned messages for:

GOGO to GOGO temporary access requests

GOVO to GOGO temporary access requests

Exceptions to the Vendor Seated Location Policy

Badge Management:

Manage all aspects of badge creation including 2D printing photogram badges assembly and global shipping.

Process badge order tickets supply tickets photo uploads and returned badges.

Maintain badge and office supply inventory.

Reporting & Audits:

Generate and maintain reports on credential numbers card reader information and missing security photos.

Support audits related to physical access and credentialing.

System Administration:

Add Ganpati clearance (general access) within the system.

Manage all access requests and related tasks.

Qualifications:

Excellent communication and customer service skills (written and verbal).

Strong problem-solving and troubleshooting abilities.

Detail-oriented and organized with the ability to manage multiple tasks simultaneously.

Proficiency with access control systems (e.g. Ccure) and ticketing systems.

Familiarity with physical access policies and procedures.

Ability to work independently and as part of a team.

Experience with badge printing and related equipment is a plus.

Preferred Qualifications:

Previous experience in physical security or access management.

Knowledge of relevant security regulations and compliance standards

With over 80 years of protecting the things that matter weve seen more than most. Thats why Securitas is the partner of choice for companies and an employer of choice for candidates worldwide.

See a different world.

Securitas is committed to diversity equity inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race color religion age sex sexual orientation gender identity national origin disability status as a protected veteran or any other applicable legally protected characteristic.

#AF-PSIL