Quality Engineering Supervisor

Lennox International Inc. (LII)is a global leader in energy-efficient climate-control solutions. Dedicated to sustainability and creating comfortable and healthier environments for our residential and commercial customers while reducing their carbon footprint we lead the field in innovation with our air conditioning heating indoor air quality and refrigeration systems.

Heatcraft Worldwide Refrigeration is a long-standing leader in the world of commercial refrigeration providing climate-control solutions to customers in more than 70 countries. Their state-of-the-art manufacturing facilities in the cities of Stone Mountain and Tifton GA produce evaporators condensers compressor racks and other top-quality refrigeration products for their five market-leading brands: Bohn Larkin Climate Control Chandler and InterLink. Heatcraft products are primarily used to preserve food and other perishables in supermarkets convenience stores restaurants warehouses and distribution centers in addition to other applications such as data centers pharmaceutical and industrial process cooling.

The Quality Engineering Supervisor provides leadership to a team of Quality Engineers and technical support personnel driving robust quality engineering practices across manufacturing and customer interfaces. This role is responsible for applying advanced quality engineering methodologies to solve complex technical and customer issues strengthen corrective action execution and continuously improve product process and system performance.

This position is highly visible and customerfacing requiring a strong balance of technical depth people leadership and handson engagement on the manufacturing floor.

Key Responsibilities

Leadership & People Management

• Lead coach and develop a team of Quality Engineers and technical staff (salaried and hourly).
• Plan organize and direct daily work activities to support production customer and quality objectives.
• Identify skill gaps and actively promote training mentoring and professional development opportunities.
• Foster a culture of positive relations safe working environment accountability datadriven decision making and continuous improvement.
• Identifies and communicates work goals and initiates or suggests plans to motivate workers to achieve work goals.

Quality Engineering & Continuous Improvement

• Apply advanced quality engineering tools and methodologies to investigate and resolve complex quality and process issues.
• Lead and oversee Corrective Action Request (CAR) execution ensuring effective containment root cause analysis corrective and preventive actions.
• Utilize SPC capability studies Six Sigma and other statistical methods to improve and sustain product quality.
• Evaluate technical progress of quality initiatives to ensure sound application of engineering principles and scientific rigor.

Project & Program Management

• Manage qualityrelated research development and technical programs that drive improved product performance increased throughput and cost reduction.
• Ensure projects progress according to defined timelines budgets and objectives.
• Provide clear technical and administrative direction for departmental initiatives and crossfunctional projects.

CrossFunctional & Customer Engagement

• Partner closely with Operations Engineering Manufacturing Supply Chain and other internal teams to resolve quality issues and drive systemic improvements.
• Act as a primary quality engineering interface with customers providing timely responses investigation updates and closure of customer concerns.
• Support customer visits audits and onsite investigations as needed.

Manufacturing Floor Presence

• Maintain a strong routine presence on the manufacturing floor to understand processes support engineers and operators and respond quickly to quality and customer issues.
• Prioritize activities effectively in a fastpaced dynamic manufacturing environment.

Travel

• Travel up to 50% to customer sites as required to support issue resolution investigations and relationship management.

Qualifications & Experience

• Bachelors degree in Engineering or related STEM discipline (preferred).
• Minimum 5 years of experience in quality engineering manufacturing engineering or a related technical function.
• Demonstrated experience applying engineering principles to improve and maintain product quality standards.
• Strong working knowledge of: Statistical Process Control (SPC) Capability Studies Root Cause Analysis and Corrective Action Six Sigma methodologies
• Proven ability to prioritize and lead multiple initiatives simultaneously.

Preferred

• Masters degree in Engineering or related discipline.
• Six Sigma Green Belt certification (Black Belt preferred).
• Prior experience leading or supervising engineers or technical teams.
• Customerfacing experience in a manufacturing environment.

Key Competencies

• Engineering problem solving and analytical thinking
• Leadership and team development
• Clear technical and executivelevel communication
• Crossfunctional collaboration
• Customer focus and accountability
• Ability to operate effectively in ambiguity and highurgency situations

#LI-DNI

Compensation: This is a salaried exempt role. The starting salary range for this role and market is between $98000 - $129000 annually. Factors that may affect starting salary include geography/market and the skills education experience and other qualifications of the successful candidate. Employees in this role are also eligible for an annual bonus in accordance with the terms of the Companys applicable plan. Employees in this role are not eligible for overtime.

Benefits:Subject to applicable eligibility requirements the following benefits are offered for this role: tuition reimbursement; medical dental and vision insurance; prescription drug coverage; 401(k) retirement plan; short-term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long-term disability insurance.

Depending on date of hire and subject to applicable eligibility requirements new employees in this role also receive up to: 12 days paid time off 2 paid well-being days 1 paid volunteer day 12 paid holidays and 3 floating holidays per year.

Our Culture: At Lennox our Core Values of Integrity Respect & Excellence are ingrained in the fabric of the organization. They define our culture which is about how we do business and how we treat others. Lennox is not just a workplace; we are a global community that values each team members contributions. As an equal opportunity employer we are committed to recruit develop and retain talented individuals from a wide range of backgrounds ensuring that everyone has the opportunity to succeed and contribute to our continued growth and success. At Lennox youll take pride in our brands knowing you are part of something special. Come stay and grow with us!

Disclaimers:The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time with or without notice subject to applicable law.