Senior IT Product Business Analyst (PO Assistant)

Build the Future of Intelligent Workflows Platform

Were redefining how the global workflow platform works.

At the core of a global technology organization our product team is building a next-generation enterprise workflow platform used by 500000 users worldwide. Built on modern low-code/no-code (NCLC) foundations and rapidly evolving into an AI-native product powered by automation and GenAI this platform is central to how critical business processes operate at scale.

As we transform into a true AI Product Team we are looking for a Senior IT Business Analyst (Product Owner Assistant) who thrives at the intersection of product thinking execution excellence customer empathy and technical depth.

This is not a documentation role.

This is a product-impact role.

You will work closely with Product & Service Managers engineers consultants and global stakeholders to turn vision into reality - bringing clarity to complexity and execution to scale.

Job Description

Why This Role Matters

You sit at the center of product discovery and delivery ensuring the right problems are solved with the right priority and that outcomes scale to hundreds of thousands of users. You bridge legacy knowledge real customer pain points and future-ready AI design to shape the Next Gen workflow platform.

If youre energized by complexity precision and impact - and want to grow into a strong product development career - this role is for you.

What Youll Do

Product Execution & Ownership

• Partner with the Product & Service Manager to translate product strategy into clear outcome-driven requirements
• Break down complex processes into scalable workflows user stories and system designs
• Own backlog quality user stories and acceptance criteria
• Ensure requirements are data driven testable and aligned with product vision

Discovery Legacy Deep Dive & Design Thinking

• Deep-dive into features functions and usage data of the existing workflow platform
• Identify what to retain improve simplify or retire based on real user behavior
• Assist in organizing and facilitating Design Thinking workshops
• Translate research and insights into concrete Next-Gen requirements

Customer & IT Consultant Exposure (25%)

• Spend 25% of time in an IT consultant role engaging directly with internal customers
• Understand real customer pain points expectations and constraints
• Feed customer insights back into product prioritization and solution design

Stakeholder & Delivery Management

• Act as a bridge between customers key stakeholder business engineering design and operations
• Lead requirement reviews validation and support UAT
• Measure delivery outcomes against business success criteria

Technical AI & Adoption Excellence

• Define functional and nonfunctional requirements (performance security scalability)
• Collaborate closely with engineering through design build and delivery
• Support AI-driven workflows intelligent automation change management and adoption

Qualifications :

What Were Looking For

• 7 years of experience in IT Business Analyst or product adjacent roles
• Strong understanding of enterprise platforms workflow automation and system design
• Experience with low-code/no-code (NCLC) and cloud architectures (preferred)
• Exposure to AI/ML products or strong interest in AI transformation
• Excellent analytical and communication skills able to turn ambiguity into clarity
• Experience working with global cross functional teams
• Comfortable in Agile environments with high ownership
• Detail oriented proactive and outcome-focused

Nice to Have

• Workflow / approval platform experience
• CBAP PMI-PBA certifications
• Large-scale platform migration exposure

Additional Information :

• Private Health Insurance (Generali) : Covered by company
• Personal Accident Insurance: Covered by company
• 13-month Salary Bonus : Guaranteed upon contract completion. (Payment timing: Included in the final payroll of labor contract)
• 12 days annual leave

Remote Work :

No

Employment Type :

Full-time