Site Account Manager Global High Tech Industry

As a Site Account Manager you will be fully dedicated to a single Global High-Tech customer site acting as the primary interface between the client and Ecolab/Nalco Water operations.
Key Responsibilities

Client & Site Management

• Act as the main point of contact for a dedicated customer site.
• Lead and coordinate regular client meetings operational reviews and planning sessions.
• Ensure high levels of customer satisfaction trust and long-term relationship stability.
• Manage daytoday communication with the client anticipating needs and resolving issues proactively.

People & Operations Management

• Coordinate and support onsite service teams (technicians operators internal stakeholders).
• Ensure effective planning scheduling and prioritisation of activities at site level.
• Lead internal coordination between service technical and support functions.
• Drive strong engagement communication and collaboration across all parties involved.

Planning Coordination & Continuous Improvement

• Own site-level planning execution followup and performance monitoring.
• Ensure alignment with contractual commitments safety standards and operational KPIs.
• Identify opportunities to improve processes communication flows and service efficiency.

Commercial Support (Secondary)

• Identify upselling or crossselling opportunities in close collaboration with sales.
• Support commercial initiatives when relevant but without primary sales targets.
• Contribute to contract renewals and longterm account stability.

Who You Are

• A strong relationship manager with excellent communication and coordination skills.
• Comfortable leading meetings aligning stakeholders and managing expectations.
• Serviceoriented reliable and focused on longterm partnerships.
• Structured organised and confident managing complex operational environments.
• Commercial awareness is a plus but not the core of the role.

Qualifications & Experience

• Experience in account management site management operations coordination or service management roles.
• Proven exposure to client-facing environments ideally in industrial hightech or sitebased operations.
• Strong people and stakeholder management skills.
• Background in water treatment industrial services or technical environments is a plus.
• Fluency in Spanish and English.
• Availability to be regularly present onsite.
• Preferably based in Aragón area (Zaragoza) or willing to relocate/commute.

About Ecolab:

At Ecolab we prioritize our talent-first philosophy by creating the most capable and diverse team to excel at ournearly threemillion customer sites. Building on a century of innovation our 48000 associates help deliver comprehensive science-based solutions data-driven insights and world-class service to advance food safety maintain clean and safe environments and optimize water and energy use and improve operational efficiencies and sustainability for customers in the food healthcare life sciences hospitality and industrial markets in more than 170 countries around the world. Our solutions not only enhance operational efficiency but also contribute to sustainability and public health making a positive impact on the world. We are committed toeliminatingunnecessary complexities and embracing a beginners mindset continuously seeking new perspectives and innovative solutions to stay ahead in a rapidly changing world.

Ecolabs commitment to diversityequityand inclusion (DE&I) reflects our longstanding value of working together to integrate diverse perspectives to challenge ourselves reach our goals and dowhatsright.

Apply today and join one of the most ethical companies with over a hundred years of history.

Join Ecolab and help us protectwhatsvital.

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