Operations Supervisor Transportation (Supply ChainLogistics)
Woodridge, IL - USA
Job Summary
Are you an energetic and team-oriented leader focused on commitment to customers dedication to excellence and innovation
Do you have a proven ability to supervise processes as well as activities and tasks
Do have a demonstrated ability and desire to succeed grow learn and apply new skills
Do you a have proven record to motivate engage coach and communicate with team members
Do you have a demonstrated ability to drive process improvement and lead change
Penske Logistics is seeking a proven leader with relevant experience and skills to join our team of transportation and logistics professionals. We are seeking a candidate to supervise drivers at one of our locations.
The Operations Supervisor provides directions at a single location leading staff to ensure customer requirements are achieved while meeting our Penske goals and objectives.
***High-level responsibilities*** Looking for Transportation Operations Supervisor professional and strong leadership skills with excellent communication skills to interact with all levels of associates within the organization. Self-motivated with the ability to make decisions in the moment. Heavy interaction with customers within the facility. Previous proven experience coaching training incident investigating and developing cdl class A drivers and multi-level team. Previous metrics experience (Example- Safety On-time Delivery and HOS monitoring).Strong leadership skills with DOT regulations knowledge and experience. Must be a self-starter interpersonal professional and approach as a team player Strong sense of urgency/responsiveness/attention to detail is needed in the ideal Operations Supervisor provides leadership to leading staff to ensure customer requirements are achieved while meeting our Penske goals and objectives.
-Work Schedule: Shift Monday Friday - 3 pm - 1 am (Flexibility working short staffed/peak season based on the business needs)
- Salary range $56200 - $74500K performance bonus 12% max.
- Benefits:Our excellent benefits plan keeps associates and their families happy healthy and secure. To learn more visithttps:// Summary:
Provide operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities including driver deliveries loading/unloading of trailers and customer service operations in a manner consistent with company services and cost objectives. Supervises most processes directly including people systems customer needs equipment and equipment scheduling. Responsible for performance management of direct reports. making corrective action and disciplinary decisions up to written warning level. Involved in the hiring process and customer meetings as necessary.
Major Responsibilities:
People
- Establish and ensure that all supervisors and associates are trained and competent and understand how their work relates to the customers business objectives
- Establish and sustain that performance standards are communicated that are specific and measurable
- Interview hourly associates and provide recommendations for hire
- Monitor attendance productivity and other performance standards and provide coaching and counseling to associates
- Motivate and engage associates by focusing on team accomplishments and recognition
Operations
- Supervise logistics operations including customer service freight loading and unloading dispatch and proper documentation and procedure control
- Conduct team meetings
- Evaluate and recommend changes in preferred work methods to increase productivity of dispatch operations. Assist in new associate training
- Provide relief coverage for operational duties when associates utilize time-off or are absent from the shift
- Have a thorough working knowledge of the sites operating systems in order to ensure operational compliance and correct exception resolution
- Complete all necessary records and reports in a timely and accurate fashion
Finance
- Ensure compliance with financial policies & procedures such as tracking MPG returns damages etc.
- Understand the relationship between decision-making and profitability
- Closely manage associates working hours and activities to minimize overtime and to meet or exceed productivity targets
Safety
- Ensure day-to-day management and associate activities are aligned with the location safety strategy
- Provide communication training feedback and direction to ensure safe performance
- Ensure compliance with all applicable regulatory agencies and company policies and procedures
- Conduct safety observations
Growth / Customer Experience
- Understand the location-specific customer goals & objectives and work to meet and exceed these expectations daily
- Ensure the customer knows that we are committed to helping them meet their objectives
- Determine areas that could benefit from Continuous Improvement efforts
Fleet/Assets
- Properly planned work assignments to ensure effective use of fleet equipment
- Work with hourly associates to ensure they understand safe and efficient operation of equipment
- Work with vendors to ensure equipment is maintained
- Work with Penske Truck Leasing to ensure schedule of preventative maintenance is complete
- Other projects and tasks assigned by supervisor
Qualifications
Required Experience:
Manager
About Company
About Penske Truck Leasing/Transportation Solutions Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headqu ... View more