Donor Relationship Coordinator

Overview

Catholic Charities of Buffalo is seeking a fulltime Donor Relationship Coordinator (DRC) to support the agencys comprehensive development plan and serve as an integral member of the Development Department. Under the direct supervision of the Director of Development the Donor Relationship Coordinator manages daily gift processing ensures the accuracy and integrity of donor data in Raisers Edge and supports donor communication and stewardship activities across the agency.

This position requires a strong understanding of the organizations mission programs and services as the DRC communicates with donors parish partners and community stakeholders on behalf of Catholic Charities. The role is essential in ensuring highquality donor experiences accurate and timely acknowledgements and smooth department operations.

Job Responsibilities

• Receive and process daily deposits donor payments and incoming correspondence.
• Process credit card donations and resolve exceptions such as incorrect or expired information.
• Enter and maintain donor data update records and manage TrackIts and related documentation.
• Prepare and send donor acknowledgements invoices pledge reminders and other communications.
• Process stock gifts wills memorial contributions estates and manage the CARS program.
• Work closely with Shared Advancement Services (SAS) to ensure accurate posting of all donor records.
• Manage the Development Department calendar and provide daily operational support.
• Monitor and respond to department calls emails and incoming mail.
• Coordinate pledge billing and other bulk mail projects.
• Support donor stewardship activities communications and department mailings.
• Assist the Chief Development Officer and Director of Development with daily updates administrative support and assigned projects.
• Perform other duties and special projects as assigned.

Qualifications

• Associate degree in Business Administration Accounting Communications or a related field (Bachelors preferred).
• Experience working in a professional office environment.
• Proficient with Microsoft Office (Word Excel PowerPoint) and comfortable learning new webbased and mobile tools.
• Familiarity with Raisers Edge or other donor/CRM systems is a plus.
• Friendly outgoing patient and energetic with strong people skills.
• Professional appearance and demeanor and be able to positively represent the Development Department.
• Able to work well with others take constructive feedback and maintain a positive attitude.
• Dependable punctual and able to thrive in a fastpaced environment.
• Detailoriented with strong organizational and followthrough skills.
• Able to use independent judgment when needed.
• Flexible teamoriented and willing to assist wherever needed.
• Experience preparing bulk mailings preferred but not required.
• Must have a valid drivers license and reliable transportation.
• Able to lift and carry at least 20 pounds including going up and down stairs.
• Willing to work some evenings weekends and travel as needed for events and outreach.

Why Youll Love Working Here

• 35 hours per week
• 13 paid holidays
• 25 PTO days per year (pro-rated first year)
• Health dental & vision coverage
• Employerpaid life insurance
• FSA & HSA options
• Employerpaid EAP
• 403(b) with employer contribution after six months

Apply Today:

Applicants must reside in New York State to be considered.

Compensation range may vary based on factors including but not limited to skills education location and experience.

Apply today at: an Equal Opportunity Employer Catholic Charities of Buffalo is committed to providing equal employment opportunities to all individuals regardless of race religion color national origin citizenship sex sexual orientation gender identity age veteran status disability genetic information or any other protected characteristic. Catholic Charities of Buffalo will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless such accommodations would impose an undue hardship on the operation of the business. If you require reasonable accommodation during the application or interview process please contact .

Required Experience:

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