Student Loan Manager (Banking Experience OK)
Worcester, MA - USA
Job Summary
JOB TITLE
Student Loan Manager (Banking Experience OK)LOCATION
WorcesterDEPARTMENT NAME
Office of Financial AidDIVISION NAME
Worcester Polytechnic Institute - WPIJOB DESCRIPTION SUMMARY
The Student Loan Manager plays a central role in helping WPI students access the funding they need to succeed through federal state institutional and private loan programs.We welcome applicants with backgrounds in banking lending or financial services. Relevant transferable experience in areas such as compliance customer counseling and financial analysis will be considered in place of direct financial aid experience.
With over 99% of undergraduates receiving some form of financial aid this position carries real impact serving as the primary expert students and families rely on when navigating one of the most consequential financial decisions of their lives. If youre detail-oriented thrive in a compliance-driven environment and are motivated by helping students succeed this role is worth a closer look.
Work Arrangement: On-site during standard business hours with hybrid flexibility once established in the role.
JOB DESCRIPTION
Loan Program Administration
Manage federal loan processing end-to-end including eligibility origination certification disbursement error resolution and borrower requirements
Review and process Parent and Graduate PLUS Loan applications including approvals denials and all required actions
Serve as liaison between students the U.S. Department of Education and private lenders to resolve issues and ensureaccurateloan records
Reconcile federal loan disbursements between COD and the institutional student information system including month-end and year-end closeout
Collaborate with the Bursar and Finance Office to ensureaccuratecash receipt posting and account reconciliation
Massachusetts No Interest Loan (MA NIL)
Conduct outreach to eligible students andassistwith required loan documentation
Generate promissory notes and disclosure statements and manage submission to the State
Perform monthly reconciliation between State and WPI records
Student Counseling and Financial Aid Packaging
Counsel students and families on federal private and alternative financing options
Package financial aid forgraduatesand summer students based on FAFSA data enrollment status and federal requirements
Serve as primary contact for graduate financial aid inquiries and liaise with Graduate Admissions
Qualifications
Bachelors degree; significant relevant experience considered
Twoor more years in loan processing financial aid or a related field
Preference forworking knowledge ofTitle IV federal financial aid regulationsor banking and loan regulations
Experience withstudent informationbankingor loansystems;PowerFAIDSfamiliarity a plus
Strong attention to detail communication skills and ability to manage competing priorities
Salary Grade 6: $55000 - $60000 per year (depending on experience)
Salary is based on related experience expertise and internal equity; generally new hires can expect pay between the minimum and midpoint of the range.
FLSA STATUS
United States of America (Exempt)WPI is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race color age religion sex sexual orientation gender identity national origin veteran statusor disability. It seeks individuals from all backgrounds and experiences who will contribute to a culture of creativity collaboration inclusion problem solving innovation high performance and change is committed to maintaining a campus environment free of harassment and discrimination.
Required Experience:
Manager
About Company
A WPI education has never been more relevant than it is today, because the demand for innovative thinkers who can solve problems on a global scale has never been greater.