Senior Manager, Merchandising Operations- PVH Corp.
New York City, NY - USA
Job Summary
Design Your Future at PVH
Senior Manager Merchandising Operations- PVH Corp.About the Role:
We are seeking a strategic and results-driven Senior Manager of Merchandise Operations to lead and evolve our global merchandising operations. This role owns the end-to-end operational ecosystemfrom enterprise demand consolidation through delivery of bulk goodsensuring seamless execution across Retail Wholesale E-commerce and international channels.
As a senior leader this role drives enterprise operational strategy calendar governance and systems enablement while leading geographically distributed teams across New York and India. The Senior Manager serves as a critical thought partner to Merchandising Design Planning Sales Supply Chain and Sourcing leadershiptranslating business strategies into executable outcomes with accountability for operational performance team capacity and cost efficiency influencing inventory flow margin and speed-to-market at scale.
The ideal candidate combines deep merchandising operations expertise strong systems and financial acumen and the leadership presence to transform complex global workflows into streamlined scalable and future-ready operating models.
What Youll Do:
Enterprise Strategy & Operational Leadership
Own and continuously evolve the enterprise-wide merchandising operations operating model inclusive of seasonal off-calendar and test-and-react workflows.
Establish and govern operational calendars milestones standards and decision frameworks to ensure cross-functional alignment and executional rigor.
Hold decision rights for merchandising operations execution prioritization and escalation across channels.
Proactively identify operational risks trade-offs and opportunities influencing outcomes tied to inventory flow margin and revenue timing.
Drive operational agility and speed-to-market through disciplined prioritization and process optimization.
Global Team Leadership & Vendor Partnership
Lead a multi-layer globally distributed organization including managers leads and individual contributors across New York and India.
Own organizational design workforce planning capacity modeling and capability development aligned to evolving business needs.
Serve as a senior escalation point for overseas production partners and vendors resolving complex delivery quality and execution challenges.
Strengthen vendor partnerships to improve accountability reliability and executional performance across regions.
Process Innovation & Systems Enablement
Define enterprise merchandising operations systems requirements and partner with Technology to influence platform roadmaps prioritization and investment decisions (e.g. PLM GBCC BY workflow automation reporting platforms).
Lead business cases change management and adoption strategies for system enhancements and process automation.
Champion digital transformation initiatives that reduce manual work improve data integrity and increase real-time visibility across teams.
Drive continuous improvement across calendar execution delivery tracking vendor collaboration and reporting rigor.
Product Delivery Execution & Performance Management
Ensure on-time in-full (OTIF) delivery of samples and bulk product aligned to assortment strategies and channel priorities.
Oversee weekly WIP tracking consolidator timelines vendor scorecards and operational performance metrics.
Lead resolution of complex PO costing and execution issues in partnership with Sourcing Design Planning and Merchandising.
Establish and maintain performance dashboards and benchmarks to support data-driven decision-making.
Operational & Financial Performance
Own and report on operational KPIs including OTIF calendar adherence WIP aging delivery variance and vendor performance.
Partner closely with Finance and Planning to assess operational impacts on inventory turns working capital efficiency margin and revenue timing.
Identify prioritize and execute cost-saving and efficiency initiatives across production freight timing and workflow optimization.
Ensure operational readiness and scalability to support growth initiatives and channel expansion.
Cross-Functional Leadership & Influence
Serve as a senior operational thought partner to leaders across Merchandising Planning Sales Design Supply Chain and Finance.
Translate strategic business objectives into executable operational plans with clear ownership and accountability.
Serve as delegate for Director/VP leadership as needed ensuring continuity of decision-making and execution.
Influence prioritization resource allocation and sequencing of initiatives to maximize enterprise impact.
Talent Development & Organizational Growth
Build mentor and retain a high-performing global team with a strong culture of accountability ownership and continuous improvement.
Develop succession plans and long-term talent strategies aligned to business growth.
Identify skill gaps and lead targeted development initiatives to future-proof the merchandising operations function.
Act as a change leader embedding operational excellence and innovation into team culture.
What Youll Bring:
10 years of experience in Merchandising Operations Production or Supply Chain within high-volume multi-channel organizations
Proven success leading global cross-functional teams at enterprise scale
Experience managing international operations including hubs in India and/or Asia
Demonstrated track record of operational transformation systems enablement and performance improvement
Education:
Bachelors degree required
MBA or advanced degree preferred
Skills
Deep expertise in end-to-end product lifecycle and merchandising execution
Advanced proficiency in operational calendars vendor management and delivery tracking
Strong systems and data fluency (PLM Excel reporting & analytics tools)
Executive-level communication and stakeholder influence
Ability to lead through complexity ambiguity and change
Strategic thinker with a hands-on solutions-oriented mindset
Required Experience:
Senior Manager