Registry Agent

WHATEVER YOU DO YOU do it RIGHT.

The Opportunity

Are you the kind of person who always gets stopped on the street and asked for directions You know one of those friendly approachable types who always have a smile on their face and are ready to help someone in need. If that sounds like you then youre just who were looking for to join our Registries team!

We need someone whos as comfortable working with people as they are with policies a welcoming face who goes above and beyond to help our members with registry and membership products and services. You might say our ideal candidate is part detective part problem-solver part policy guru and part community guide. You take the time to understand and anticipate members needs then dig deep to find just the right answers.

Guess what We could use someone just like you!

A Place to Belong

AMA is more than a workplace; its a family. Together we help protect the things that matter most to our more than one-million memberseverything from roadside safety to retail savings food security to childhood well-being. And with operations that span automotive registries travel insurance and more the opportunities to grow with us are almost limitless!

As part of the AMA team youll enjoy:

• Flexible benefits with multiple packages to choose from ranging from $1000$3000 health and wellness spending accounts.

• Outstanding employer-paid Retirement Savings Plan (5% AMA contribution 5% AMA matching).

• Exclusive AMA discounts including 50% off memberships driver education programs and registry services.

• Paid time off including 3 weeks of vacation Me-Day and Volunteer Day.

• Four-day work week option: Alongside our other work models this option gives you another way to harmonize work and life in a way thats personally meaningful and aligned with your role. Available to eligible fully in-office and fully remote roles with tailored guidelines to fit department-specific needs. Requires a 12-month commitment; eligible employees can opt in or opt out annually during the benefit renewal period.

Who You Are

• You love that every day is different and youre excited to keep learning new things.

• You thrive in fast-paced environments and enjoy tackling challenges with patience and grace.

• You take pride in delivering exceptional customer service and turning every interaction into a positive experience.

• Youre organized detail-oriented and comfortable navigating policies procedures and systems.

• You enjoy being part of a supportive team and love sharing your knowledge and learning from others.

• Youre passionate about helping people and know that great service starts with a genuine smile.

How Youll Make an Impact

• Provide outstanding service and relevant solutions to our members promoting AMA products and services that meet their needs.

• Support call flow for general registries corporate registries and road tests.

• Complete registry membership and service transactions accurately confidentially and in a timely manner.

• Assess Alberta Health and Wellness applications with accuracy and care.

• Stay up to date on policies procedures and system updates to ensure compliance and efficiency.

• Represent AMA with professionalism empathy and a commitment to helping every member.

What You Bring to the Table

• Youre at least 18 years old and have a high school diploma.

• You have a current Police Information Check (PIC).

• You bring strong communication skills and experience in sales or customer service.

• Youre committed to learning and growing in a supportive team environment.

• Your positive attitude and genuine desire to help people matter most well provide the training you need!

Bonus points if you have:

• General Registry Skills Certification (Basic)

• Commissioner for Oaths (Registry-related business)

• Marriage Licence Commissioner

• AHW Certification

• Corporate Registry Certification

Belonging Matters Here

AMA is committed to providing an inclusive respectful and accessible environment. If you require an accommodation at any time during our recruitment process please contact . Well work with you to ensure you feel supported throughout your journey with us.

WORK MODEL:

We thank all applicants for their interest; however only those selected for an interview will be contacted.