First Link Care Navigator

First Link Care Navigator

Permanent Full-time (35 hours per week) New Position

Internal/External Posting

The Alzheimer Society of Peterborough Kawartha Lakes Northumberland and Haliburton is seeking a compassionate skilled professional to join our team as a First Link Care Navigator.

In this role you will make a meaningful difference in the lives of individuals living with dementia and their care partners. You will build trusted relationships support people through complex systems and help promote early intervention well-being and quality of life.

About the Role

As a First Link Care Navigator you will provide intensive case management and guide individuals and families through the assessment and diagnosis process. You will offer supportive counselling coordinate participation in Alzheimer Society programs connect clients to services and collaborate with community partners to ensure no one navigates dementia alone.

Key Responsibilities

• Provide person-centred supportive services including individual and family counselling dementia education advocacy future care planning and system navigation
• Manage a caseload primarily consisting of clients with complex needs
• Conduct assessments using the First Link Standardized Assessment and develop individualized support plans
• Support clients through pathways for assessment and diagnosis
• Support individuals living with dementia to remain safely in their homes as long as possible
• Provide education on dementia care practices to promote safety reduce care partner stress and prevent crisis situations
• Support care partners in responding to behavioural expressions of dementia
• Attend memory clinics to conduct care partner interviews and participate in inter-professional team meetings to assist in the diagnostic process and develop plans for support.
• Build and maintain strong relationships with community partners
• Represent the Alzheimer Society on committees and community initiatives
• Deliver services across multiple settings (office home community clinic virtual phone and email)

Who You Are

You are an empathetic relationship-focused professional who values a person-centred approach. You are comfortable managing a dynamic caseload and enjoy working both independently and as part of a collaborative team.

Youll thrive in this role if you:

• Are highly organized and able to balance competing priorities
• Are skilled at facilitating conversations around complex and sensitive topics
• Enjoy working in the community and meeting clients where they are
• Are passionate about supporting individuals and families impacted by dementia

Qualifications

• Diploma or degree in Social Work Social Services Geriatric Care or a related field (or equivalent experience)
• Preference given to regulated professionals in good standing with an Ontario regulatory body

Experience

• Supporting individuals living with dementia and their care partners
• Assessment care planning and service coordination
• Working in healthcare human services or inter-professional environments

Skills & Competencies

• Strong knowledge of dementia care and person-centred practices
• Excellent interpersonal and communication skills
• Strong organizational and time-management abilities
• Cultural sensitivity and awareness of diversity
• Knowledge of local health and social service systems
• Proficiency in Microsoft Office and client databases

Additional Requirements

• Valid G Class drivers license and access to a reliable insured vehicle
• Vulnerable Sector Police Check (within the last 2 months)

• Membership in a relevant regulatory body is an asset

Our Compensation Package

• Grade 4 position with starting salary commensurate to experience: $24.00 - 29.00 per hour (35 hours per week)
• Competitive platinum level benefits package that rivals what is offered at many large corporations fully covered by the Society* and includes Employee Assistance Program (*excludes LTD)
• 15 days vacation in addition to office closure between December 25 and January 1. All vacation hours are accessible to you within three months of your employment with us.
• 18 sick days per year 5 of which may be used for family obligation reasons
• 5 paid and 5 additional unpaid emergency leave days per year
• 1 Wellness Day after five years of service
• In the summer months flex time may be used to take Friday afternoons off making the most of the great weather and everything our four counties have to offer.
• Professional development opportunities provided throughout the year to all positions
• Option to work from home 1 day per week
• Healthy work-life balance

Why You Should Join Our Team

The Alzheimer Society of Peterborough Kawartha Lakes Northumberland and Haliburton is a heart driven family-oriented workplace that encourages its employees to maintain a healthy work-life balance. We believe that you can do your best work when you are rested and able to balance both your work and personal obligations.

We strive to maintain a workplace where you can bring your full self to work with an organizational culture that is frequently described as vibrant and fun. You are highly encouraged to bring your sense of humour to work with you.

About the Alzheimer Society of Peterborough Kawartha Lakes Northumberland and Haliburton

The Alzheimer Society of Peterborough Kawartha Lakes Northumberland and Haliburton (ASPKLNH) is a community-based non-profit organization dedicated to improving quality of life for people living with dementia and those who care for them. We deliver evidence-informed programs education and support across a large and diverse region ensuring individuals and families are not left to navigate dementia alone. Grounded in compassion and collaboration we work alongside health and community partners to build capacity drive meaningful change and strengthen dementia-inclusive communities. Our team is mission-driven people-centred and committed to excellence in service advocacy and continuous learning.

How to Apply

For a full position description please contact:

Carolyn Hemminger Operations Manager/HR Lead at

Interested applicants please apply Posting Closes Friday April 24th 2026

Commitment to Equitable Recruitment

The Alzheimer Society of Peterborough Kawartha Lakes Northumberland and Haliburton recognizes the value and dignity of each individual and ensures everyone has genuine open and unhindered access to employment opportunities free from any barriers systemic or otherwise.

We are dedicated to building a diverse and inclusive work environment where the rights of all individuals and groups are protected and all members feel safe respected empowered and valued for their contributions. Our values include justice and connection and are the guideposts we use for decision-making of all kinds. We believe that this will guide the organization toward a place of inclusion for all - where equity and access to essential supports and services becomes the reality. We are committed to inclusive barrier-free recruitment and selection processes in accordance with the Human Rights Code and AODA. The Alzheimer Society of Peterborough Kawartha Lakes Northumberland and Haliburton welcomes those who have demonstrated a commitment to upholding the values of equity and social justice and we encourage applications from First Nations Inuit and Métis Indigenous Peoples of North America Black and persons of colour persons with disabilities people living with dementia care partners and those who identify as LGBTQ2S.

Note: The Alzheimer Society of Peterborough Kawartha Lakes Northumberland and Haliburton does not use Artificial Intelligence to screen assess or select candidate applications.

Disclaimer: This job description indicates the general nature and level of work expected. It is not designed to cover or contain a comprehensive listing of activities duties or responsibilities required by the incumbent may be asked to perform other duties as required.

Required Experience:

Senior IC