Client Care Representative (Full-Time) Kelowna BC

Handyman Connection

Job Location:

Kelowna - Canada

Hourly Salary: $ 21 - 23

Posted on: 5 hours ago

Vacancies: 1 Vacancy

Job Summary

Client Care Representative (Full-Time) Kelowna British Columbia

Handyman Connection of Kelowna is a well-established locally owned family business providing home repair and renovation services Vernon to Penticton. We are growing and looking to add a Client Care Representative to support our office customers and team of skilled craftsmen.

Were looking for someone who is not only excellent with customers but also comfortable making independent decisions and keeping things moving when management is busy or off-site. If you enjoy being the go-to person this role is for you.

What Youll Get

$21$23/hour starting wage (based on experience)

Supportive training and onboarding

Positive family-oriented workplace

Consistent daytime schedule (no evenings or weekends)

What Youll Do

Provide friendly and professional customer support

Schedule appointments and coordinate projects

Manage billing follow-ups and office tasks

Prioritize multiple tasks in a fast-paced environment

Use good judgment to resolve issues independently

What You Bring

35 years of experience in customer service or office administration

Strong communication skills (phone and written)

Good Microsoft Office and computer skills

Ability to stay organized and self-directed

Positive attitude and willingness to pitch in

What We Offer

$21.00$23.00/hour starting wage (depending on experience)

MondayFriday traditional business hours

Small professional office with a family-friendly atmosphere

Comprehensive training and ongoing support

Benefits after the probationary period

Business-casual environment

Key Responsibilities

Deliver exceptional friendly customer service

Independently manage day-to-day office operations and make reasonable decisions when supervisors are unavailable

Coordinate schedules manage job tracking and support staff and customers

Handle billing follow-ups communication and project coordination

Manage multiple priorities in a fast-paced setting

See small projects through from intake to completion

Qualifications

35 years experience in customer service office administration or call-centre environments (required)

Strong verbal and written communication skills

Confident with Microsoft Outlook Excel Word and CRM systems

Positive professional people-oriented personality

Strong independent judgment ability to resolve issues without escalation

Experience in home improvement or trades (asset not required)

If youre looking for a long-term role with a great local team apply today and join us at Handyman Connection of Kelowna.

Compensation: $21.00 - $23.00 per hour

Your locally owned Handyman Connection franchise contracts with talented craftsmen like you to deliver quality workmanship and professional service for our customers.

If youre interested in:

high earnings potential
a flexible schedule that you control
using your skills to help improve others lives

Handyman Connection might be a great fit for you.

Homeowners across North America have been calling on Handyman Connection for our professional craftsmanship and great customer experience since 1991. Each Handyman Connection franchise is locally owned and operated backed by the company that helped launch the industry.

Required Experience:

Unclear Seniority

Client Care Representative (Full-Time) Kelowna British ColumbiaHandyman Connection of Kelowna is a well-established locally owned family business providing home repair and renovation services Vernon to Penticton. We are growing and looking to add a Client Care Representative to support our office c...