Sr Project Manager

Position Overview

The Senior Digital Project Manager is responsible for leading and delivering complex large-scale technical digital implementation programs including cloud-based solutions API-driven integrations and multi-system enterprise initiatives. This role operates with a high degree of autonomy and accountability providing strategic project leadership across the full delivery lifecycle while partnering closely with customers executive stakeholders and cross-functional technical teams.

The Senior Digital Project Manager is expected to mentor other project managers proactively manage risk influence decision-making without direct authority and ensure delivery excellence for Entrusts most critical customer-facing initiatives.

Key Responsibilities

Lead Complex Digital and Technical Programs

• Own end-to-end delivery of complex multi-workstream digital implementation projects including cloud platforms API integrations and enterprise software solutions.

• Develop execute and continuously refine comprehensive Project Management Plans encompassing scope schedule cost quality risk communications procurement and vendor management.

• Translate business objectives into executable delivery strategies technical milestones and integrated project roadmaps.

• Review validate and negotiate Scope of Work (SOW) with Sales and customers; proactively manage scope changes commercial impacts and formal change control.

Technical Delivery & Integration Leadership

• Lead cross-functional technical teams including Implementation Engineering Cloud Security SMEs and third-party vendors.

• Oversee delivery of projects involving REST APIs systemtosystem integrations data exchanges cloudhosted (SaaS PaaS IaaS) environments and customer implementation of Entrust SDK base solutions.

• Partner with technical architects and engineers to understand solution architecture dependencies and integration risks.

• Anticipate identify and mitigate technical operational and delivery risks; escalate issues with clear recommendations and options.

• Ensure implementation configuration testing and validation activities meet technical security and compliance requirements.

Financial Schedule and Risk Management

• Manage complex project budgets forecasts invoicing milestones and financial reporting.

• Monitor project performance using quantitative and qualitative metrics; analyze variances and implement corrective actions.

• Balance competing priorities across multiple high-impact projects while maintaining delivery commitments.

Stakeholder & Executive Communication

• Serve as the senior point of contact for customers throughout the project lifecycle including executive-level and technically detailed discussions.

• Provide clear concise and proactive status reporting to internal leadership and customer stakeholders covering schedule financials risks and dependencies.

• Lead executive reviews steering committee meetings and customer governance forums.

• Drive alignment across Sales Product Engineering Implementation and external partners to ensure customer satisfaction and successful outcomes.

Continuous Improvement & Leadership

• Lead project debriefs and lessons-learned sessions; apply insights to improve delivery standards tools and methodologies.

• Mentor and support project managers by sharing best practices delivery frameworks and risk management strategies.

• Contribute to the evolution of project management standards templates and governance within the organization.

• Enhance Entrusts reputation by identifying opportunities to add value improve customer outcomes and optimize delivery processes.

Required Qualifications

• Minimum of 7 years of progressive project management experience including leadership of complex technical or IT-focused initiatives.

• Proven experience managing enterprise-scale software cloud and system integration projects in a customer-facing environment.

• Strong working knowledge of cloud technologies (SaaS PaaS IaaS) APIs integrations and data exchange architectures.

• Demonstrated ability to lead cross-functional teams and influence senior stakeholders without direct authority.

• Advanced skills in risk management change management financial oversight and executive communication.

• Excellent verbal written and presentation skills with both technical and non-technical audiences.

• Willingness and ability to travel up to 25%.

• Must be authorized to lawfully work in the United States.

Preferred Qualifications

• Bachelors degree or equivalent professional experience.

• Project Management Professional (PMP) certification strongly preferred.

• Experience delivering cloud migrations cloud-native platforms or API-enabled ecosystems.

• Familiarity with Agile Scrum SAFe or hybrid delivery methodologies.

• Experience within digital identity payments security or credential issuance industries.

Compensation Range:

For US roles or where applicable:

Entrust is an EEO/AA/Disabled/Veterans Employer

For Canadian roles or where applicable:

Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds and we strive to provide an accessible experience for candidates of all abilities.

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