Technical Writer Consultant

About Rad AI

At Rad AI were on a mission to transform healthcare with artificial intelligence. Founded by a radiologist our AI-driven solutions are revolutionizing radiologysaving time reducing burnout and improving patient care. With one of the largest proprietary radiology report datasets in the world our AI has helped uncover hundreds of new cancer diagnoses and reduced error rates in tens of millions of radiology reports by nearly 50%.

Rad AI has secured over $140M in funding including a recently oversubscribed Series C ($68M round) led by Transformation Capital bringing our valuation to $528M. Our investors include Khosla Ventures World Innovation Lab Gradient Ventures Cone Health Ventures and othersall backing our mission to empower physicians with cutting-edge AI.

Our latest advancements in generative AI are used by thousands of radiologists daily supporting more than one-third of radiology groups and healthcare systems and nearly 50% of all medical imaging in the U.S. at partners including Cone Health Jefferson Einstein Health Geisinger Guthrie Healthcare System and Henry Ford Health.

Recognized as one of the most promising healthcare AI companies by CB Insights and AuntMinnie and ranked by Deloitte as the 19th fastest-growing company in North America we are building AI-powered solutions that make a real impact. Most recently Rad AI was named to CNBCs Disruptor 50 list highlighting the innovation and momentum behind our mission.

If youre ready to shape the future of healthcare wed love to have you on our team!

Rad AI is looking for an experienced Technical Writer Consultant to publish manage and maintain customer-facing documentation. The ideal candidate will have a proven track record of simplifying complex topics producing high-quality user guides and working independently in fast-paced distributed environments.

This is an initial 3-month contract with the potential for extension based on performance and business needs.

What Youll Do:

• Tackle a prioritized backlog of documentation ensuring consistency accuracy and usability

• Write revise publish and maintain customer-facing documentation including user guides and other Help Center articles

• Translate complex technical concepts into clear plain-language instructions tailored for both non-technical and technical audiences

• Conduct research and use Rad AIs products to test and validate documented information to ensure quality and accuracy

• Improve Rad AIs products by providing feedback raising issues and updating documentation accordingly

• Independently collaborate with remote product engineering design support and implementation teams to clarify requirements gather and verify information resolve open discussions and drive documentation towards fast completion.

• Use organize and improve content management systems (primarily Zendesk)

• Follow and contribute to established style guides glossaries and templates

Who Were Looking For:

• 5 years in a technical writing role ideally for SaaS or complex software products

• Experience using AI tools to conduct research gain context and make the writing process more efficientwith a proven ability to verify and correct AI-generated content

• Demonstrated portfolio of published customer-facing technical documentation (user guides etc.)

• Experience simplifying technical subjects and presenting them in clear accessible language

• Experience capturing annotating and updating screenshots that support written content

• Familiarity with content management or publication tools such as Zendesk Notion or similar

• Proven track record of effective task prioritization and working to tight deadlines

• Strong ability to provide and accept constructive feedback to improve documentation

• Ability to work autonomously and productively in fast-paced distributed teams

• Strong written and verbal communication skills

Its great if you also have:

• Experience working on healthcare or radiology software

• Experience creating and maintaining AI-powered workflows and agents to improve internal processes

• Prior success delivering documentation projects in a contract or freelance capacity

• Experience maintaining and developing internal content infrastructure such as glossaries style guides and reference materials

• Experience producing videos to illustrate and support user-facing documentation

• Knowledge of Glean Notion Google Docs Linear GitHub in addition to Zendesk

Join our world-class team as we build and deploy AI solutions that empower physicians and transform patient caremaking a meaningful impact on millions of lives. Driven by our mission we prioritize transparency inclusion and close collaboration bringing together exceptional people to revolutionize healthcare. If youre passionate about driving innovation and delivering impactful healthcare solutions wed love to hear from you!

To learn more about what its like to work at Rad AI visit and be sure to follow us on LinkedIn to stay up to date!

For US-Based Full-Time Roles Rad AI offers a variety of benefits including:

• Comprehensive Medical Dental Vision & Life insurance

• HSA (with employer match) FSA & DCFSA

• 401(k)

• 11 Paid Company Holidays

• Flexible PTO policy

• Annual company-wide offsite

• Periodic team offsites

• Annual equipment stipend

• For roles based outside the US your recruiter can share more details

At Rad AI we value diversity and provide equal employment opportunities (EEO) to all employees and applicants without regard to race color religion national origin gender sexual orientation age marital status veteran status or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Please be vigilant regarding job scams. We advise all candidates to apply directly through our official careers page. Our recruiters will use email addresses with the domain @ or

Required Experience:

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