PrintSignage Sales and Customer Service Representative

US605

Job Location:

Carmel, IN - USA

Hourly Salary: $ 18 - 22

Posted on: 6 days ago

Vacancies: 1 Vacancy

Job Summary

Benefits:

Competitive salary
Opportunity for advancement
Training & development

AlphaGraphics Carmel Graphics / Print Inside Sales & Customer Service Representative

Company Overview
AlphaGraphics Carmel is a locally owned marketing print signage and visual communications company dedicated to helping businesses grow. We partner with organizations across Central Indiana to deliver high-quality print graphics mailing and signage solutions backed by responsive service and dependable execution. Our team is committed to building long-term customer relationships while providing a collaborative supportive workplace where employees can grow professionally.

Position Summary

AlphaGraphics Carmel is seeking a Graphics / Print Inside Sales & Customer Service Representative who thrives in a fast-paced environment and enjoys helping customers bring their projects to life. This role serves as a primary point of contact for customershandling estimates orders project coordination and inside sales activities while delivering an exceptional customer experience.

The ideal candidate has print graphics or visual communications SALES experience strong attention to detail and the ability to balance customer service excellence with proactive sales growth.

Key Responsibilities

Serve as a primary in-store and phone contact for customers providing professional timely assistance.
Prepare quotes enter orders and coordinate projects with production and design teams to ensure accurate execution and on-time delivery.
Identify upsell and cross-sell opportunities by recommending additional print signage marketing or finishing solutions.
Re-engage inactive customers and follow up on open estimates to generate new business.
Assist walk-in customers with order placement pickups payments and general inquiries.
Clearly communicate project specifications and customer expectations to internal teams.
Resolve customer concerns promptly and professionally ensuring a high level of satisfaction.
Maintain accurate customer records notes and job details within company systems.
Stay current on AlphaGraphics products materials services and capabilities.

Qualifications

Preferred: Experience in printing signage graphics or a related industry.
Strong customer service and relationship-building skills.
Excellent written and verbal communication abilities.
Detail-oriented with strong organizational and multitasking skills.
Problem-solving mindset with the ability to manage multiple projects simultaneously.
Sales-focused attitude with the ability to recognize opportunities and recommend solutions.
Proficiency with computers and order-entry or CRM systems (print MIS experience a plus).

Why Join AlphaGraphics Carmel

Work with a respected local business serving the Central Indiana community.
Collaborative team environment focused on service excellence and growth.
Opportunity to develop sales print and marketing communications expertise.
Competitive compensation and performance-based growth opportunities.

If you enjoy combining customer service project coordination and inside sales in a dynamic print and graphics environment we encourage you to apply and grow with AlphaGraphics Carmel.

Compensation: $18.50 - $22.00 per hour

At AlphaGraphics we offer careers for everyone! Whether you are just starting out looking for that next great growth opportunity or seeking a change we have exciting roles to suit you.

We pride ourselves on our training programs in management sales operations print signs design and marketing. Join us with or without experience and we will succeed together as a team!

We invite EVERYONE to apply!

*AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview hire manage and pay the employees hired for positions in a specific local location (center) through their specific business.

Required Experience:

Unclear Seniority

Benefits:Competitive salaryOpportunity for advancementTraining & developmentAlphaGraphics Carmel Graphics / Print Inside Sales & Customer Service RepresentativeCompany Overview AlphaGraphics Carmel is a locally owned marketing print signage and visual communications company dedicated to helping bus...