Lead Systems Technician- Service

ETC Florida

Job Location:

West Palm Beach, FL - USA

Hourly Salary: $ 36 - 38

Posted on: 3 days ago

Vacancies: 1 Vacancy

Job Summary

Benefits:

401(k)
Company parties
Competitive salary
Dental insurance
Employee discounts
Free uniforms
Health insurance
Paid time off
Vision insurance

Job description:

About ETC Florida

ETC Florida is a leading provider of luxury residential technology solutions across South Florida. We specialize in smart home automation lighting control audio/video systems networking security and custom integration for high-end homes and estates.

For over 30 years weve helped clients WOW & AMAZE in their homes by delivering reliable beautifully integrated technology systems supported by an exceptional client experience.

Our Core Values

We are a team that is committed to:

SERVICE THE CLIENT ABOVE ALL ELSE
BE SOLUTION ORIENTED CREATIVE AND INNOVATIVE
BE POSITIVE ENTHUSIASTIC & ENJOY WHAT YOU DO
EXHIBIT HONESTY RESPECT & INTEGRITY
WORK AND ACT AS A TEAM

These values guide everything we dofrom how we communicate to how we install support and maintain the systems entrusted to us.

Position Overview

The Systems Technician is a skilled field technician responsible for installing configuring and supporting mid-to-advanced AV networking automation and low-voltage systems in luxury residential environments.

This role requires strong technical knowledge excellent craftsmanship and the ability to work independently on site while also supporting Level 1 technicians and collaborating with senior team members.

Responsibilities

Installation & Configuration

Install AV network lighting control automation and low-voltage systems
Assist with rack building equipment wiring panel terminations and system integration
Configure devices such as switches WAPs matrixes amplifiers and smart home components
Support provisioning and system setup under guidance from Level 3 technicians or programming team

Fieldwork & Client Support

Perform system testing troubleshooting and on-site diagnostics
Support clients with system orientation and minor system adjustments
Maintain a clean professional and safe work environment

Team Collaboration & Leadership

Guide and mentor Level 1 technicians when needed
Communicate clearly with project managers and engineers
Report project progress issues and field conditions
Represent ETC Florida professionally in clients homes

Requirements

7 years of experience in AV low-voltage integration smart home systems or networking
Proficiency with wiring terminations troubleshooting and device installation
Experience with: Home automation platforms (Crestron Control4 Savant etc. preferred)
Lighting control systems (Lutron Vantage a plus)
Residential networking (routers switches WAPs)
Strong understanding of signal flow cable management and best practices
Ability to read wiring diagrams floor plans and line drawings
Comfortable in both active construction sites and high-end residences
Clean driving record and professional appearance
Strong communication and client-facing skills

Key Attributes

Takes pride in craftsmanship and attention to detail
Calm and resourceful when problem-solving on site
Self-driven organized and reliable
Positive attitude and team-first mindset
Eager to learn advanced systems certifications and new technologies

Benefits

Competitive pay based on experience
Health dental and vision insurance
Paid time off & holidays
Ongoing training and certification opportunities (CEDIA manufacturer certifications)
Work on world-class luxury projects across South Florida
Stable 30 year company & SFBJ Best Places to Work

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Referral program
Vision insurance

Compensation: $36.00 - $38.00 per hour

For the past 2 years our employees have voted us as THE BEST PLACE TO WORK in South Florida. Not only are we thrilled by this honor we are looking to add to our team and grow!

If you want to work at a company that takes your input and does something with it a company that invests in the training of its employees with over 100 hours of dedicated training time every year and has tons of employee recognition and appreciation events like happy hours free massages mid day movies and much more as well as fully paid employer health plan annual bonus payouts PTO and more then we are the right fit.

It is our employees that have made ETC Florida the largest company of our kind in South Florida. Our goal is to WOW and AMAZE our clients by automating and integrating their technology.

What makes ETC Florida unique:

Award winning installations and HTA Estate Level Certified
Largest in-house service department available 24/7/365
Over 35 years of experience and reliability with thousands of satisfied clients

We have defined 5 core-values that help guide us in every interaction we have with our clients our teammates and our vendors. They are:

Service the Client Above all Else!
Be Solution-Oriented Creative & Innovate
Be Enthusiastic Positive and Enjoy What You Do!
Exhibit Honesty Respect & Integrity
Work & Act as a Team

Become a part of one of the fastest growing industries and the future of residential and commercial technology

Required Experience:

Benefits:401(k)Company partiesCompetitive salaryDental insuranceEmployee discountsFree uniformsHealth insurancePaid time offVision insuranceJob description:About ETC FloridaETC Florida is a leading provider of luxury residential technology solutions across South Florida. We specialize in smart home ...