Global Design Engineering Lead

Job Description:

At Bank of America we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients teammates communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace attracting and developing exceptional talent supporting our teammates physical emotional and financial wellness recognizing and rewarding performance and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America you can build a successful career with opportunities to learn grow and make an impact. Join us!

Job Description:

This job is responsible for building and leading a team to deliver technology products and services that meet business outcomes. Key responsibilities include developing a technology strategy ensuring technology solutions comply with applicable standards promoting design engineering and organizational practices and advocating and advancing modern Agile solution delivery practices. Job expectations may include coaching mentoring providing feedback and hands on career development identifying emerging talent fostering leadership skills and managing stakeholders.

Overview:

The individual will serve as a senior member of the Global Design Engineering function within the Network Deployment and Execution team. This role is responsible for developing technical solutions ensuring conformance to global network standards and building effective relationships with key stakeholders. The position produces holistic network designs for Network Services initiatives and documents detailed lowlevel solutions. This role is critical to ensuring delivery quality network stability and alignment with Network Standards working closely with Product Architecture and Engineering to drive client satisfaction.

The technology focus spans the breadth of Network Services supporting data network connectivity. The individual is expected to be wellversed in a wide range of networking protocols technologies design principles and project execution disciplines. Leveraging automation to solve historically manual challenges is a key element of the role. All work must align with current and approved Network Services Standards Change Management Policies & Procedures governance and corporate policies.

This position will interface with internal stakeholders external suppliers/providers architecture teams product engineering product management and Service Engagement. Periodically the role may interact with senior leadership. Strong communication technical depth and problemsolving skills are essential. The ideal candidate works effectively both independently and within global teams. Adherence to standards templates systems and approved artifacts is essential to the success of the role the department and the firm. The individual will be regarded as a subject matter expert remaining current with emerging technologies organizational priorities and industry trends to drive endtoend value.

Responsibilities:

• Builds and manages teams by performing financial activities to inform workforce strategy and hiring practices setting and tracking maturity and quality objectives and training employees/teams to address feedback and achieve quality and performance objectives
• Facilitates performance and career development of employees/teams through performance reviews coaching and creating development plans that are needed to build competencies and skills
• Manages solution delivery and application performance in production (app health resiliency performance security enterprise data management standards audit exams and reviews) ensuring all relevant risk financial and compliance policies are met
• Manages relationships with business and technology partners and leads and creates followership in Communities of Practice in the organization
• Contributes to the technology strategy for their technical domain
• Creates an inclusive and healthy working environment and helps to resolve organizational impediments/blockers
• Ensures that execution is aligned with product strategy by working with product management and other stakeholders
• Deliver large and complex networkrelated projects and programs including network transformation and information security initiatives
• Apply working knowledge of application development concepts and the ways business applications use the network
• Provide deployment status updates and technical detail for stakeholder communications; ensure accuracy and followup coordination
• Identify potential design issues vulnerabilities and improvement opportunities; escalate as appropriate
• Support a broad range of technical areas across all Network Services
• Adhere to design standards and global design authority processes and procedures
• Assemble professional documentation using approved templates including work descriptions assumptions and caveats

Required Qualifications:

• 710 years of experience in project/program environments within technology infrastructure
• Strong technical background with the ability to understand and engage with emerging technologies
• Deep knowledge of network technologies including:
  • Network Technologies: Controllers management platforms SSL/TLS IPSEC GRE resiliency/HA WAN/MAN routing switching LAN TCP/IP UDP latency VRRP BGP multicast IPv4/IPv6 VPN
  • IP Services and Security: Routing/switching subnetting TCP/IP/UDP/ICMP/DHCP DNS VPN NAT firewalls threat detection proxy AAA load balancing DNS/DHCP/IPAM
• Experience in network design implementation or operations
• Relevant industry certifications in network technologies
• Strong troubleshooting skills for complex network issues
• Experience with JIRA Confluence Agile and SCRUM ceremonies
• Understanding of configuration management tools such as Forward Networks and HPNA
• Experience with proactive and reactive advanced tooling (e.g. Netscout Wireshark Splunk SevOne HPNA NNMI OBM IBM Watson NSO)
• General experience with network automation
• Highly organized detailoriented selfdirected
• Strong technical acumen and analytical capabilities
• Excellent clientfacing communication skills (written and verbal)
• Ability to align actions with business impact and service restoration priorities
• Experience working across time zones with flexibility for global collaboration
• Experience in Financial Services (banking insurance investment banking)
• Knowledge of additional network technologies:
  • WAN MAN LAN optical routing switching proxy/threat prevention DDI load balancing AAA

Desired Qualifications:

• Strong written and oral communication; able to translate complex concepts into clear processes and presentations
• Strong relationshipbuilding abilities across technical and business partners
• Strong business acumen supporting a technology environment
• Highly organized with the ability to manage competing priorities and deadlines
• Ability to identify and escalate risks resource constraints and schedule conflicts
• Effective in fastpaced timetomarket environments
• Comfortable working in a collaborative flat organizational structure
• Experience with financial governance concepts

Skills:

• Influence
• Risk Management
• Solution Design
• Stakeholder Management
• Technical Strategy Development
• Analytical Thinking
• Application Development
• Collaboration
• Result Orientation
• Solution Delivery Process
• Agile Practices
• Architecture
• Automation
• Data Management
• DevOps Practices

Shift:

Hours Per Week:

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