Medicaid Referrals Outreach Manager Home Care (Work from home flexibility)

Medicaid Referrals / Outreach Manager - Home Care

Location: Hartford area
Employment Type: Full-Time
Salary Range: $65000-$% Bonus
Work Model: Work from home flexibility (must reside in Connecticut; occasional local field meetings required)

About the Role

A growing national home care organization has recently launched operations in Connecticut and is seeking an experienced Medicaid Referrals / Outreach Manager to support expansion in the Stamford and surrounding markets. This role is responsible for building referral pipelines managing waiver-related relationships and driving client growth through Connecticut Medicaid programs.

The ideal candidate has hands-on experience with Connecticut HCBS waivers understands the local case management ecosystem and can work independently in a remote-first environment while maintaining strong local relationships.

Key Responsibilities

• Develop and grow referral relationships tied to Connecticut Medicaid waiver programs

• Work closely with case management organizations and community partners including Area Agencies on Aging

• Educate referral sources clients and families on home care services available under Medicaid waivers

• Coordinate closely with internal intake scheduling and clinical teams to ensure smooth start-of-care

• Track outreach efforts referral activity and conversion metrics

• Attend occasional in-person meetings with referral partners in the local market

Required Waiver & Market Experience

• CT HCBS for Elders Waiver

• CT Personal Care Assistance (PCA) Waiver

• Experience working with Connecticut case management organizations including agencies such as Southwestern Connecticut Agency on Aging

Qualifications

• 3 years of experience working with Medicaid waiver programs in Connecticut

• Strong understanding of CT DSS HCBS workflows and referral processes

• Proven relationship-building and outreach experience

• Ability to work remotely while managing a local market

• Bachelors degree preferred or equivalent experience