Senior Transition Manager – IT Outsourcing

Position Description:

At CGI we deliver high-impact transformation programmes that enable organisations to operate with greater agility efficiency and purpose. As a Transition Manager supporting our work with Wellcome Trust you will play a pivotal role in shaping and delivering complex outsourcing transitions that underpin critical research and innovation. You will drive end-to-end transition success ensuring seamless service continuity while enabling long-term value for a globally respected mission-led organisation. Working within a collaborative and supportive environment you will have the opportunity to take ownership of outcomes influence senior stakeholders and contribute to meaningful change across the Life Sciences and non-profit sector.

CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK Best Employer by the Financial Times. We offer a competitive salary excellent pension private healthcare plus a share scheme (3.5% 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector including our Armed Forces and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and youll be part of an open friendly community of experts. Well train and support you in taking your career wherever you want it to go.

This is a hybrid position but will need to candidate to be close to London as we are expecting you to be regularly present with the client.

Your future duties and responsibilities:

In this role you will lead the end-to-end transition of IT outsourcing services ensuring a structured controlled and high-quality move from initiation through to operational handover. You will take ownership of transition outcomes aligning delivery with agreed scope timelines and budgets while ensuring minimal disruption to critical services. Working closely with senior stakeholders across CGI and third-party suppliers you will foster strong collaboration enabling effective governance and decision-making throughout the transition lifecycle.

You will play a key role in shaping transition strategy and execution proactively managing risks dependencies and change to safeguard delivery. You will be supported by a collaborative network of experts while having the autonomy to innovate and continuously improve transition approaches in a complex mission-driven environment.

Lead & deliver end-to-end ITO transition programmes
Manage & control transition plans RAID budgets and governance
Coordinate & align multi-vendor and stakeholder engagement
Drive & assure service readiness and operational handover
Mitigate & resolve risks issues and dependencies
Report & communicate progress to senior stakeholders

Required qualifications to be successful in this role:

To succeed in this role you will bring strong experience leading complex IT outsourcing transitions with the ability to operate confidently in stakeholder-rich governance-driven environments. You will combine structured delivery expertise with strong communication skills enabling you to influence senior stakeholders and ensure successful outcomes within mission-led organisations.

You should have extensive experience delivering full ITO transitions
Strong knowledge of 1st-generation outsourcing transitions is highly desirable
Experience within non-profit Life Sciences or research environments preferred
Proven ability to manage senior stakeholders in complex organisations
Strong proficiency in transition governance RAID management and reporting
Relevant certification such as PRINCE2 PMP or equivalent

Skills:

• Client Management
• Transition Management
• Transition management

What you can expect from us:

Together as owners lets turn meaningful insights into action.

Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.

Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.

Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our teamone of the largest IT and business consulting services firms in the world.