Human Resources Advisor x 2

Job Description

Human Resources Advisor x 2 Hereford up to 38000 Fixed Term Contract until 2027 (opportunity to go permanent)

Office based (with 1 day working from home during off peak times which are Jan September)

The Company

My company are within the Retail Sector

The role

To provide professional consistent first line HR support within a fast-paced operational environment. This role has a strong focus on employee relations supporting managers with day-to-day people matters to ensure a fair and compliant team.

Key responsibilities

• Act as the first point of contact for managers on employee relations including disciplinaries grievances investigations absence management and performance concerns.
• Provide responsive practical HR advice to employees and managers
• Support day to day queries via the HR inbox phone and onsite presence.
• Manage and support a high volume of ER casework
• Supporting the HR Manager coach and guide managers to build confidence and capability handling people issues
• Ensure consistency compliance and fairness in decision making
• Build strong working relationships with Operational leaders
• Support peak periods with recruitment and selection
• Support employee inductions on a regular basis
• Ensure accurate contractual changes are processed in a timely manner
• Keep up to date on all legislation and ensure relevant policy changes are implemented
• Absence management monitoring: Closely liaising with employees on sick leave to ensure all documentation is accurate and recorded and required support is provided.
• Ensuring all maternity paternity and parental leave is monitored and managed
• Attend internal and external meetings to represent the department and/or Company

Personal Profile

• Proven experience in a HR Advisor/Officer role within a fast-paced environment
• Good employee relations experience and confident on advising
• Experience supporting frontline/shift-based teams
• Ability to prioritise and work at pace in a high-volume environment
• Good working knowledge of current employment law

For further information please contact Rhian Mountjoy on or

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