Discover
The Opportunity
THE MISSION:
To be a welcoming face and voice to our visitors and callers. To efficiently direct calls e-mails faxes website messages and text messages to appropriate internal parties
- The Worry Pas Spirit I have a positive glass-half-full attitude and love making someones day easier.
- Bilingual - I can easily pivot between French and English easily
- I enjoy helping others - I dont hesitate to provide assistance to my colleague when in need.
- Im keen on serving superior customer service - in person over the phone or digitally - and believe in treating people the way I would want to be treated.
- This said I can shake off the occasional tough call and not let it ruin my day.
- I have good work references -I have made great connections with my previous/ current employers
What youll do
Responsibilities
- Create a welcoming environment and make a good first impression of our company by greeting our guests and answering phone calls e-mails and DMs.
- Direct incoming calls messages (e-mail text and from the web site) to the appropriate internal parties timely and professionally
- Timely address the needs of our walk-in guests by identifying the right person for the to meet
- Keep up to date with all events in the staff calendars (absences lunches meetings) in order to direct calls visitors and messages correctly to ensure the wait times are minimal
- Manage incoming and outgoing mail and courier shipments
- Coordinate internal mail such as transferring documents between our offices
What youll need
Qualifications
- 1-3 years of Experience in Adminstrative or Client Facing roles.
- Fluently Bilingual in English and French -- Communication Reading Speaking
- High School diploma
- Previous experience and hands-on knowledge in operating a phone system (We use 3CX)
- Mulititasker Friendly and loves helping people
Were looking for
Core Skills
BilingualCustomer ServiceData EntryEnglishFrenchOffice AdministrationAdmin
A little bit about us
Vienneau Insurance Ltd / Assurance Vienneau Ltée
Leading New Brunswick based independent insurance broker. With experts in all lines of insurance including: Home Auto Commercial Surety Life and Group Benefits. Five NB locations to serve you better.
Are you interested
Work With Us
- Monday to Friday
- 8:30 - 5pm (Approx)
- Full time hours Paid Weekly!
- Health & Dental Insurance after 3 months of employment
- Group RRSP 4% matching - 3 months of employment
- Paid Vacation starting at 3 weeks
- Paid Sick Time Wellness Program Employee Assistance Program
Required Experience:
Junior IC
DiscoverThe OpportunityTHE MISSION:To be a welcoming face and voice to our visitors and callers. To efficiently direct calls e-mails faxes website messages and text messages to appropriate internal partiesThe Worry Pas Spirit I have a positive glass-half-full attitude and love making someones day ea...
Discover
The Opportunity
THE MISSION:
To be a welcoming face and voice to our visitors and callers. To efficiently direct calls e-mails faxes website messages and text messages to appropriate internal parties
- The Worry Pas Spirit I have a positive glass-half-full attitude and love making someones day easier.
- Bilingual - I can easily pivot between French and English easily
- I enjoy helping others - I dont hesitate to provide assistance to my colleague when in need.
- Im keen on serving superior customer service - in person over the phone or digitally - and believe in treating people the way I would want to be treated.
- This said I can shake off the occasional tough call and not let it ruin my day.
- I have good work references -I have made great connections with my previous/ current employers
What youll do
Responsibilities
- Create a welcoming environment and make a good first impression of our company by greeting our guests and answering phone calls e-mails and DMs.
- Direct incoming calls messages (e-mail text and from the web site) to the appropriate internal parties timely and professionally
- Timely address the needs of our walk-in guests by identifying the right person for the to meet
- Keep up to date with all events in the staff calendars (absences lunches meetings) in order to direct calls visitors and messages correctly to ensure the wait times are minimal
- Manage incoming and outgoing mail and courier shipments
- Coordinate internal mail such as transferring documents between our offices
What youll need
Qualifications
- 1-3 years of Experience in Adminstrative or Client Facing roles.
- Fluently Bilingual in English and French -- Communication Reading Speaking
- High School diploma
- Previous experience and hands-on knowledge in operating a phone system (We use 3CX)
- Mulititasker Friendly and loves helping people
Were looking for
Core Skills
BilingualCustomer ServiceData EntryEnglishFrenchOffice AdministrationAdmin
A little bit about us
Vienneau Insurance Ltd / Assurance Vienneau Ltée
Leading New Brunswick based independent insurance broker. With experts in all lines of insurance including: Home Auto Commercial Surety Life and Group Benefits. Five NB locations to serve you better.
Are you interested
Work With Us
- Monday to Friday
- 8:30 - 5pm (Approx)
- Full time hours Paid Weekly!
- Health & Dental Insurance after 3 months of employment
- Group RRSP 4% matching - 3 months of employment
- Paid Vacation starting at 3 weeks
- Paid Sick Time Wellness Program Employee Assistance Program
Required Experience:
Junior IC
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