Senior Business & Customer Insights Analyst

Location:

At Shoppers Drug Mart were innovating health and wellness in Canada. From prescriptions to walk-in clinics and a beloved loyalty program were caring and supporting our customers in new ways every day.
With more than 1300 locally owned and operated stores from coast to coast the Shoppers Drug Mart network is more than a great place to shop its a great place to work. Were committed to building our talented team who champion collaboration kindness and inclusivity. Join our team and help recognize a healthy future for your career and for all Canadians.

Why this role is important

Senior Business & Customer Insights Analyst

Are you at the top of your game Bring your expertise and knowledge to Canadas largest retailer. We are looking for innovative talented and energetic people to help bring our Consumer Insights & Loyalty game to the next level. This is an exciting time to join our team we are changing the game in a big way!

The Forecasting and Promo Optimization team at Shoppers Drug Mart is responsible for key analytic support for the flyer and other promotional planning. The team is charged with continuous innovation delivering value add insights to the business as well as driving incremental sales and margin. We listen to our customers. Thats our job. And we make sure that the feedback we collect is making our programs more customer centric and growing our business.

If you are looking to join a company that offers unlimited opportunity excellent leadership world-class training and makes a big impact on the community this is the role youve been waiting for!

What Youll be Doing:

• Work directly with Category Managers and Vice Presidents to optimize promotional tactics and make recommendations to maximize incremental sales and margin

• Own real-time consolidated forecast for flyer sales and margin

• Monitor and analyze promotional performance relative to forecast and provide analysis on variance to forecast. Proactively identify new trends.

• Analyze data to calculate baseline sales and margin and estimate incremental sales and margin for promotions within a set of categories.

• Ad hoc analysis on promotional response and elasticity of categories

What Youll Need:

• Strong analytical and technical skills (Advanced Excel in SQL/Access/VBA programming is preferred)

• Demonstrated ability to draw key insights from data and develop creative and fact-based recommendations

• Knowledge of forecasting techniques and processes

• Post secondary education equivalent to a university degree in business statistics economics or engineering

• 1-3 years work experience in an analytical setting (including retail manufacturing consulting or banking)

What You Can Expect:

We are a team of diverse and ambitious analysts who cultivate a friendly and inclusive work environment where you can be yourself. Our employees development is at the core of our business offering endless possibilities for growth learning and mobility. Let us help grow your skills through one of our many resources including our online Learning Centre where you have access to hundreds of learning tools or through casual coffee chats with our leaders who were once in your shoes.

Other perks of joining Shopper Drug Mart:

• Competitive compensation and benefits package

• Colleague Discount Program

• Tuition reimbursement program

• Employee Share Ownership plan

• Pension Plan with matching

Why work at Shoppers Drug Mart

Acting as consultants supporting internal customers and the Associate-Owners you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your work co-workers customers and community.

How Youll Succeed:

At Shoppers Drug Mart Inc. we seek great people to continually strengthen our culture. We believe great people model our values are authentic build trust and make connections.

If that sounds like you and you are open-minded responsive to change and up to the challenges provided in a fast-paced retail environment apply today.

Employment Type:

Type of Role:

Shoppers Drug Mart Inc. recognizes Canadas diversity as a source of national pride and strength. We have made it a priority to reflect our nations evolving diversity in the products we sell the people we hire and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct it reinforces what our customers and stakeholders expect of us.

Please Note: If you have Employee Self Service (ESS) on Workday apply to this job via the Workday application.

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