Croatian-Speaking Customer Support Agent

About the Opportunity

Join our client a global leader in customer experience solutions supporting international users across digital platforms. This role offers a structured entry into an international environment combining stability with long-term career development in a fast-growing industry.

You will work in a dynamic multicultural setting where communication problem-solving and customer impact are at the core of daily operations.

• Location: Athens Greece (On-site Remote possibility later)
• Type: Full-time Permanent
• Schedule: MonSun 08:0019:00 (Rotational)
• Languages: Croatian (C1C2) English (B2)

Apply; Send your CV to:

What Youll Do

• Handle customer inquiries via phone email and chat
• Resolve account service and technical-related issues
• Deliver efficient high-quality customer support
• Ensure customer satisfaction and timely resolution

Requirements

• Croatian (C1C2) and English (B2)
• Strong communication and problem-solving skills
• Customer-focused mindset

Eligibility:

• EU Citizenship or Full Market Access residence permit

Compensation

• Monthly: 1200 gross performance bonus
• Annual:gross (14 salaries bonus potential)

Benefits

• 14 salaries (including Easter & holiday bonuses)
• Performance bonus
• Private health & life insurance
• 25 days annual leave
• 50/month meal voucher
• Permanent contract (40h/week)

Work Model & Relocation

• On-site initially
• Remote option may be considered based on performance
• 3 weeks hotel accommodation
• Up to 300 relocation support (reimbursement)
• Legal support with hiring process

Why This Role Stands Out

• Stable international role with structured onboarding
• Competitive package aligned with Greek market
• Opportunity to transition into flexible work model
• Strong foundation for long-term CX or international career paths

This role is ideal for candidates seeking international exposure with stability top performers will position themselves quickly for internal growth and more flexible work models...