Service Advisor VW

Are you looking for a career and not just a jobReady to join a winning team and unlock your potential

With a brand-new store and celebrating 65 years as a VW dealer McDonald Volkswagen is among the highest rated VW dealerships in the state and on pace to be among the Top 20 VW dealerships in the country. We understand the importance of nurturing talent and fostering a culture of continuous growth and development.

Check out our Instagram to see what were all about!
Overview

Average compensation for this position is $50000 with top performers earning $150000.

Essential Duties and Major Responsibilities:

• Assist customers with service needs and selling additional services to customers
• Take ownership of the customers experience and leaving a positive impression on the customer
• Provide concierge support for all owner inquiries whether by phone or in person
• Distribute work between technicians efficiently
• Answer technical questions about vehicle problems warranties services and repairs.
• Oversees the administration of warranty claims and training and supervises the service department
• All other duties assigned

Experience & Qualifications Needed to be Successful:

• 1-3-years of progressive experience in auto service is preferred but not required
• Must maintain a valid state drivers license to drive any customer or company vehicle.
• Demonstrated ability to manage others.
• Consistent record of service and sales success.
• Strong record of positive customer satisfaction results.
• Team-oriented and self-motivated.

• Able to work with little supervision.

What We Offer:

• Competitive 401k / 401k matching
• Medical / Dental / Vision Insurance
• Employee Assistance Program
• PTO Accrual
• Health Savings Account
• Flexible Spending Account
• Voluntary Life and AD&D
• Employee Discounts/ Pricing on Parts Vehicles and Service

What Makes Us Different

At McDonald Automotive were not just another dealership- we strive to make every employee an employee for life. Our dealerships are consistently ranked among the top 20 stores in the US a testament to our unwavering commitment to our business and our team. Were proud to attract highly motivated and driven individuals who are not only passionate about their work but are also dedicated to building relationships embodying the essence of exceptional customer service.

Applications for this position will be accepted and reviewed on an ongoing basis.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws. If you are an individual with a disability and need a reasonable accommodation to assist with your application for employment or the recruiting process please contact us by sending an email to