New Store Opening Manager

Training & New Store Opening (NSO) Manager

Fast-Growing QSR Coffee Concept Location: Buffalo NY (Regional Coverage)

Salary: $75000 $85000 Performance Bonuses

The Movement

We arent just another coffee shop; were a movement built on kindness energy and community. Weve redefined the drive-thru experience by combining premium beverages with record-breaking speed and a high-energy atmosphere.

Our passionate franchise group is proud to bring this bold energy to Western New York. We are dedicated to operational excellence and a people-first leadership style. We are looking for an inspiring growth-minded Training & NSO Manager to lead our rapid expansion across the Buffalo region.

The Role: What Youll Do

As we scale you will be the architect of our culture and the engine behind every successful launch. You will ensure our speed of trust matches our speed of service.

• Lead the Launch: Own the end-to-end training process for New Store Openings (NSOs) ensuring every team is Grand Opening ready and obsessed with the guest experience.
• Build the Bench: Lead coach and develop multiple managers and teams (40 members) to achieve performance goals.
• Master the Craft: Maintain total proficiency in all operational rolesfrom drink preparation to shift leadershipmodeling excellence from the front.
• Operational Integrity: Spend 75% of your time in the stands coaching training and ensuring consistent execution of brand standards safety and speed.
• Drive Results: Empower Managers to maintain low labor costs while analyzing P&L statements and KPIs to drive regional profitability.
• Culture Keeper: Maintain fierce accountability for our core values: Strive for Excellence Elevate Others and Exceed Expectations.

What You Bring

• Experience: 2 years of multi-unit leadership in QSR coffee or high-volume drive-thru environments.
• The NSO Edge: A proven track record of training teams and successfully launching new locations.
• Operational Grit: Expertise in labor modeling inventory management and P&L analysis.
• Leadership Heart: A passion for building internal talent pipelines and leading through positivity and empowerment.
• Adaptability: Ability to thrive in a fast-paced environment managing multiple priorities and personalities under pressure.
• Requirements: Flexible schedule (early mornings and late nights) ability to stand for long periods in varied weather and a valid drivers license for regional travel.

The Perks

• Competitive Pay: $75000 $85000 starting base salary.
• Performance Bonuses: Competitive incentives tied to regional success.
• Full Benefits: Comprehensive Health Dental and Vision insurance.
• Growth Potential: You arent just joining a company; youre shaping a brands footprint in Western New York during a period of massive expansion.

Ready to Lead

If you are a visionary leader who dreams big and leads with purpose we want to meet you.