Services Operations Administrator
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Job Location:
Woburn, MA - USA
Hourly Salary:
$ 26 - 27
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
Services Operations Administrator needs 1-2 years experience
Services Operations Administrator requires:
- Hybrid
- Good Excel
- Oracle and Microsoft Office Suite experience required.
- PO management or financial processing experience preferred.
- Excellent written and oral communication skills with an ability to present ideas and information clearly and confidently.
- Approximately 5% travel may be required to support the positions responsibilities.
Services Operations Administrator duties:
- Implement improvements to current processes to maximize efficiencies.
- Provide exceptional customer service to and partnership with the Operations and Accounting departments and to customers and/or vendors.
- Manage customer and/or vendor POs and serve as the main point of contact for related inquiries.
- Monitor the full customer and/or vendor PO lifecycle including tracking statuses and managing closures cancellations or extensions and/or ensuring accurate accounts receivable transactions credits and Oracle budgets.
- Validate customer and/or vendor requests to ensure they are completed on time align with business guidelines and are financially accurate.
- Review and reconcile pass-through costs to ensure correct billing and contract compliance and/or review and analyze reports for invoicing fees and customer POs.
- Identify and resolve PO exceptions collaborating with internal teams and escalating when needed.
