Customer Service Representative

• Big company with a small-company feel
• Hourly wage lead fees
• Monthly bonus opportunities
• Full benefits package after the 1st of the month following 60 days of employment
  
  

• UP TO $2000 Stay On Bonus
• 401(k) plans with company match
• Company-paid portion of Medical Insurance; Dental & Vision Insurance Available
• Company-paid Life Insurance (optional buy-up available)
• Flexible Spending Programs
• Employee discounts
• Employee Assistance Program
• Referral program
• Paid Time Off
• Professional development assistance
• Opportunities for advancement
• Onboarding Program

• Excel in customer service and enjoy helping people
• Are organized detail-oriented and able to manage multiple tasks at once
• Communicate clearly and professionallyboth verbally and in writing
• Are comfortable working in a fast-paced office environment
• Can handle customer concerns with patience empathy and problem-solving
• Are dependable self-motivated and able to work independently as well as on a team
• Have basic computer skills (email scheduling data entry; CRM experience a plus)
• Can maintain accuracy while handling scheduling billing and administrative tasks
• Are comfortable making outbound calls for collections or customer follow-up
• Are eager to learn take direction well and grow their skills through training
• Have previous customer service or office administration experience
• Do not need a college degree

• 8-hour shift
• MondayFriday schedule
• In-person office setting

• Organizing and dispatching service and delivery calls
• Handling incoming customer calls and walk-ins; resolving issues and delivering outstanding service
• Coordinating in-home appointments and installations with the Sales department
• Assisting with inventory management and control
• Preparing reports related to cash flow billing sales and service operations
• Making proactive customer calls for past-due collections and other revenue-generating activities
• Supporting dealership operations through strong communication and administrative accuracy
• Participating in formal training designed to support your long-term career growth
  
  

• 90 years of innovation and product excellence
• The Good Housekeeping Seal
• Consumer Digest Best Buy ratings
• The iconic Hey Culligan Man! recognition
• Industry-leading training service and support

About Culligan

Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now.

Culligan provides healthy delicious water for our customers in their homes offices businesses and industrial facilities around the world. Our complete line of water softeners water filtration systems commercial and industrial water treatment solutions drinking water systems whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry.

This location is independently owned and operated. Your application will go directly to the owner and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner and not to Culligan Corporate.