Experienced Automotive Service Advisor Lexington Park Toyota

Service Advisor

As a Service Advisor on our team you will play a critical role in creating a seamless and exceptional customer experience. Youll welcome guests understand their concerns create accurate repair orders communicate clearly with technicians and keep customers updated throughout the entire service process. Your ability to recommend maintenance and repairs build trust and maintain relationships will be essential to your success.

About CMA

Carter Myers Automotive (CMA) is an employee-owned (ESOP) company with a people-first culture. We offer career growth stability competitive pay and benefits and a healthy work-life balance. As owners our team is united by a shared purpose and commitmentbecause Owners Just Care More.

What Youll Do

• Welcome customers and provide an exceptional friendly service experience
• Listen carefully to customer concerns and translate them into clear repair orders
• Explain recommended services in a simple customer-friendly way
• Coordinate with technicians to ensure accurate and timely repairs
• Maintain consistent communication with customers throughout the process
• Recommend maintenance repairs and value-added services
• Build strong long-term customer relationships
• Provide post-service follow-up to ensure satisfaction

What Were Looking For

• 2 years Service Advisor experience preferred
• Strong automotive and repair process knowledge
• Excellent customer service and communication skills
• Organized; manages multiple repair orders efficiently
• Confident ethical service recommendations
• Comfortable discussing repairs timelines and pricing
• Basic computer and dealership system skills
• Valid drivers license

Benefits

• 401(k) with company match
• Employee Stock Ownership Plan (ESOP)
• Health dental and vision insurance.
• Tuition reimbursement
• Opportunities for career growth within CMAs dealership network
• Employee discounts on vehicles and services
• Closed on Sundays

Pre-Employment Screening Notice

Employment at Carter Myers Automotive is contingent upon successful completion of a background check and drug screening.

Join our team and be a part of a dynamic work environment where you can grow and develop your skills! We look forward to receiving your application!